Sales Advisor

Wolseley UK Limited; Harrogate; On-site; GBP 26,000; Full time

Job summary

A leading specialist trade merchant is looking for a Sales Advisor in Whethby. In this full-time role, you will serve customers at the trade counter, respond to enquiries, and build customer relationships. Ideal candidates will have customer service or sales experience and a proactive attitude. The position offers a salary of £25,652 plus bonuses and benefits.

Benefits

Annual leave increasing with service

Generous pension scheme

Bonuses potential

Healthcare access

YuLife app

Qualifications

• Prior customer service or sales experience.
• Willingness to learn with a positive attitude.
• Confidence in engaging with customers.

Responsibilities

• Serve customers on the trade counter with product recommendations.
• Respond to customer enquiries via phone and email.
• Book stock in and ensure it is stored correctly.
• Build relationships with customers to drive branch growth.

Skills

Customer service experience

Sales skills

Confidence in customer engagement

Proactive approach to sales

Job description

Salary

£25,652 + Bonus + Excellent Benefits

Sales Advisor - Whethby

Whethby - Plumb Centre

So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the salary of £25,652 salary, there are also benefits on tap – including...

• Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Sales Advisor based in ourWhethby branch you’ll be responsible for:

• Serving customers on the trade counter by understanding their specific needs and providing product recommendations.
• Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude.
• Booking stock in and putting it away in the designated location.
• Proactively contacting customers to build relationships and drive branch growth, particularly focusing on those with reduced or inactive spending.

This is a full time permanent role working 40 hours per week, Monday to Friday between 7:30am - 5pm (rota basis) and 1 in 3 Saturdays from 8am - 12pm (paid as overtime or time in lieu).

And here’s what we’d like you to have:

• Prior customer service or sales experience.
• Willingness to learn, with a positive and enthusiastic attitude and a strong work ethic.
• Confidence in engaging with customers both face-to-face and over the phone.
• A confident, proactive approach to sales—promoting products, quoting accurately, and building customer relationships over the phone.

We look forward to receiving your application!