Sales Advisor

Richemont; Greenhithe; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a leading company in the luxury watch industry as a Sales Advisor at Watchfinder's Bluewater Boutique, where you will provide exceptional customer service and represent the brand's culture. This role offers a chance to grow within a supportive team environment while achieving sales targets and delivering high-end service.

Benefits

Private healthcare and dental

Competitive pension scheme

Increasing annual leave

Cycle to work scheme

Employee Assistance programme

Income Protection

Life Assurance

Qualifications

• Experience in luxury retail and target-driven environments.
• Ability to work independently and as part of a team.
• Willingness to learn about luxury watches.

Responsibilities

• Welcoming guests and ensuring a fantastic customer experience.
• Assisting with sales, managing appointments, and clienteling.
• Adhering to security procedures and maintaining safety standards.

Skills

Strong communication skills

Clienteling skills

Problem-solving skills

Interpersonal skills

Negotiation skills

Job description

Founded nearly twenty years ago in the UK, Watchfinder & Co has earned its reputation as the preowned expert in buying, servicing, selling and part-exchanging preowned luxury watches.

Watchfinder’s success to date has been down to the skills, hard work and determination of the brilliant and diverse group of people we have hired across the globe. The year 2023, Watchfinder continues to be the pioneer in the luxury pre-owned watch world.

An exciting opportunity has become available for a driven and passionate individual to join our successful Bicester Village Boutique.

How will you make an impact?

As a Sales Advisor you will be an ambassador for the company, you will be responsible for welcoming all guests into the boutique, introducing them to the culture of our organisation, clienteling and ultimately ensuring an exceptional customer experience is delivered, leaving them with a smile on their face and a watch on their wrist.

At Watchfinder we know that not everyone has previous watch experience or product/brand knowledge. We look for passionate individuals who have a genuine interest in the industry, and who are keen to step into the pre-owned watch market selling multiple brands of luxury timepieces! We welcome individuals who are keen to learn and develop, and we provide support from the very beginning of your journey with us!

Working at our Bluewater Boutique, you will be passionate about delivering expert customer service and achieving sales on a 1:1 basis within an intimate environment. You will showcase your excellent interpersonal skills, working to a high standard both individually and as part of a thriving team.

The successful individual will be confident and experienced in working to KPI’s & sales targets. This is a varied role which includes high end sales assistance, welcoming walk-ins, clienteling, managing appointments and an overflow of online enquiries, chasing leads and all-round sales administration.

Demonstrating vigilance and awareness, you will ensure that all security procedures are adhered to correctly, always maintaining the safety of our products.

You will need to be reliable, ambitious, and passionate about the customer experience. You will also encapsulate our core values of being caring, pioneering and outstanding!

How will you experience success with us?

· Passionate about luxury retail and delivering an exceptional service to customers

· Strong clienteling skills in order to ensure client contact is maintained

· Results driven with experience working in a target driven sales environment (KPI’s)

· Negotiation skills desirable however this is a skill that we can train for candidates that demonstrate the right attitude towards personal development

· Strong communication skills with the ability to adapt to different customers and their needs

· Ability to take in technical information with a willingness to learn about our products

· Excellent problem-solving skills

· Highly organised with the ability to prioritise own workload

· The consummate team player who will put team success ahead of personal gain

Why work for Watchfinder?

Firstly, what makes Watchfinder a great place to work is the people! Whether that be within your immediate team or across other areas of the business, there really is a family feel across the whole company.

We’ve had numerous success stories throughout the business of our staff furthering and developing their careers, proving to be integral contributors to the company.

If the world of watches intrigues you, apply now and join us on this new and exciting journey at our Bluewater boutique!

Our Benefits & Incentives

As well as acompetitive salaryandcommission structurewe also offer a great benefits package:

· Private healthcare and dental

· Competitive pension scheme

· Holiday scheme – Increasing annual leave

· Cycle to work scheme

· Employee Assistant programme

· Income Protection

· Life Assurance

Your journey with us…

Our aim is to provide you a transparent interview process from the moment you apply for the role. It’s important for us that you get to know us to ensure the role aligns to your future career objectives.

We provide all candidates with open-door access to key people across the business so they can discuss opportunities, get a feel for our culture, and better understand how they can make an impact and be part of Watchfinder’s exciting trajectory.