Sales Advisor

Dune Group; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Friendly culture

Commission scheme

Uniform allowance

Charity partnership

Employee discount

Holiday entitlement

Flexible working

Company pension

Life assurance

Employee awards

Team incentives

Career progression

Open-minded culture

Wellbeing allies

Employee assistance programme

Job summary

Dune is seeking a motivated retail assistant to join our Selfridges Oxford Street team. You will deliver the Dune experience, offer excellent customer service, and help customers choose shoes and accessories from our range.

We support you with development, offer a generous benefits package, including a discount, holiday allowance, pension, and wellbeing support, plus a friendly, open culture.

Qualifications

• Excellent customer service skills.
• A positive team player approach.
• Enthusiasm for interacting with customers.
• Passion for shoes and fashion, keeping up to date with trends.
• Confidence to guide customers and advise on styling pieces.

Skills

Customer service

Teamwork

Fashion awareness

Communication

Enthusiasm

Job description

About us

Making shoes, quality ones, is not an easy task. They are a complex product that require over 120 processes to put together. We know how to blend fashion seamlessly with fit and quality to create that unique feeling you get when slipping on the perfect pair. Our products are fashion focused yet comfortable, flattering yet fit beautifully, of superior quality yet affordable.

Perhaps it's because they've been in our founder's family for four generations or because we've been doing what we do for over a quarter of a century; footwear and accessories are in our blood.

We're a family business which is reflected in the open and friendly culture. We're small enough for you to have a voice and big enough for there to be plenty of progression opportunities. Our future is bursting with opportunity in the UK and globally. There couldn't be a better time to join. You belong at Dune!

About the role

You'll join our vibrant team in Selfridges, Oxford Street where you will play an integral role at the heart of our business. We want you to love what you do as much as we do and have fun in your role. We will support you and your development as you deliver the Dune experience and exceed our customers' expectations in service and in-store experience. Of course, we always #STARTWITHTHESHOES so your first steps will be choosing your own shoes and getting to know our beautiful range of shoes and accessories.

About you

We would love you to have:

• A natural ability to deliver excellent customer service
• A positive team player approach
• Enthusiasm for interacting with customers
• Passion for shoes and fashion, keeping up to date with the latest trends
• Confidence to guide our customers through our beautifully designed product and advise on how to style each piece

What’s in it for you?

• Friendly and open culture with plenty of opportunity for development
• Clear progression from Bronze to Gold level sales with reward and recognition to match
• A competitive commission scheme which rewards the teams' sales efforts
• Uniform Allowance – you'll receive a seasonal allowance to showcase our latest product whilst working in store
• Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK who provide invaluable support for mental wellbeing
• 60% employee discount on Dune products – what's not to love!
• 33 days holiday (inclusive of bank holidays – pro rata if part time)
• We're happy to talk flexible working & understand the importance of work-life balance
• Company pension scheme
• Life assurance for all team members
• We look after our people – employee awards where we celebrate success and reward commitment
• Team incentives and socials – we like to have fun!
• Company growth and opportunity; Dune is evolving all the time, we encourage and support our team members to enable continuous professional career development and provide opportunity for progression
• Open-minded company, welcoming thoughts and ideas to be shared
• Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development, offer free counselling, legal advice and financial guidance.
• Our own Wellbeing Allies – there to talk when you need them.

What happens next?

We will take a good look at your application and if we don't feel we are right for you, we'll make sure we let you know but sadly we are not able to give tailored feedback.

If we are excited to find out more about you, we will give you a call and arrange to talk.

A few things that might help:

• Research the brand and the role; browse our website; and visit our store
• Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role