Sales Advisor

The Parts Alliance; Gloucester; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading automotive parts distributor in Gloucester is seeking an outgoing Sales Advisor to join their team. You will be responsible for developing customer relationships, contributing to sales targets, and ensuring customer satisfaction. The role requires strong communication skills and a customer-focused attitude. The company offers competitive annual leave, performance-based bonuses, and career progression opportunities.

Benefits

Performance-based bonuses

Competitive annual leave

Training and career progression opportunities

Health and wellbeing tools

Discounts from major brands

Qualifications

• Experience in a fast-paced, sales-driven environment.
• Ability to work well under pressure and deliver results.
• Organized with attention to detail.

Responsibilities

• Develop sound customer relationships and apply effective sales techniques.
• Work within the sales team on product promotions.
• Satisfy customer needs regarding part orders, returns, or queries.

Skills

Telesales experience

Customer service experience

Excellent communication skills

IT literacy

Ability to work under pressure

Customer-focused

Motivated by sales

Job description

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About The Role

At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic and passionate, always ensuring they provide the very best service. They care about their customers and our business, forming the foundation of our success.

We are seeking an outgoing Sales Advisor to support the branch by fully satisfying customer needs and contributing towards achieving sales targets.

Main duties include:

1. Developing sound customer relationships and applying effective sales techniques.
2. Working within the sales team on product promotions, answering telephone and electronic queries.
3. Fully satisfying customer needs regarding part orders, returns, or queries.
4. Contributing to team performance and working on personal sales benchmarks.
5. Liaising with the Distribution Co-ordinator to ensure delivery requirements are met.
6. Developing product knowledge through internal literature and e-learning.

Working hours: Average hours Monday to Friday, including alternate Saturdays.

About You

Ideal candidates will have telesales and/or customer service experience in a fast-paced, sales-driven environment.

What you'll need to succeed:

• Ability to work well under pressure and deliver results.
• Organized with attention to detail.
• Customer-focused and target-driven.
• Motivated by sales and resilient to rejection.
• Willing to learn and develop.
• Team player with the ability to work independently.
• Excellent communication skills, both written and verbal.
• IT literate.
• Knowledge of car parts and MAM/Allicat is helpful but not essential.

What we'll offer:

• Opportunity to earn performance-based bonuses.
• Competitive annual leave plus additional days based on service.
• Free flu vaccination.
• Health & wellbeing tools.
• Support from pension experts.
• Life assurance scheme.
• Discounts from major brands like Asda, Nike, and John Lewis.
• Financial wellbeing products including advances and savings schemes.
• Paid time off for volunteering.
• Training, qualifications, and career progression opportunities.

About Us

GSF Car Parts is a leading UK automotive parts distributor, supplying thousands of independent garages with parts, tools, and training. Our network includes numerous branches nationwide, supported by centralized departments in procurement, supply chain, marketing, and national accounts. We utilize advanced IT systems, including our catalogue system Allicat and the Servicesure garage programme.