Sales Advisor

Euro Car Parts Ltd.; Gateshead; On-site; GBP 18,000 - 26,000; Full time

Job summary

LKQ Euro Car Parts in Gateshead is seeking a Telephone Sales Advisor to drive outbound sales and nurture customer relationships over the phone. You will identify opportunities, follow up on marketing leads and tailor pitches to client needs to build a robust monthly pipeline.

This role emphasizes customer service excellence, target achievement, and effective negotiation to close deals and secure repeat business.

Qualifications

• Experience in delivering fantastic customer service.
• Previous sales advisor/customer service experience.
• Interest in boating or marine industry.
• Strong communication skills.
• Proficiency with MS Windows and Office.
• Ability to plan, prioritize and problem solve.
• Familiarity with SOP systems.
• Motivated by meeting and exceeding targets.

Responsibilities

• Conduct outbound cold calls to identify new sales opportunities.
• Follow up on warm leads generated from marketing campaigns.
• Research prospective clients to understand their business needs.
• Build a consistent sales pipeline to meet monthly targets.
• Deliver persuasive sales pitches tailored to each customer.
• Overcome customer objections using advanced negotiation techniques.
• Close sales deals effectively over the telephone.
• Manage customer accounts to encourage repeat business.

Skills

Customer service

Sales experience

Marine industry knowledge

Communication

MS Office

Planning & prioritization

SOP systems

Target driven

Job description

Job Overview

At LKQ Euro Car Parts, we aren’t just answering calls; we are creating exceptional customer experiences—join our dynamic automotive team as a Telephone Sales Advisor and help our customers' businesses thrive

What We Offer

• People First: We value our employees just as much as our customers.
• Work-Life Balance: Flexible working options to support your lifestyle.
• Career Growth: Genuine opportunities for progression in a thriving industry.
• Passion for Excellence: Join a team dedicated to being the best at what we do.

Key Responsibilities

• Conduct outbound cold calls to identify new sales opportunities.
• Follow up on warm leads generated from marketing campaigns.
• Research prospective clients to understand their business needs.
• Build a consistent sales pipeline to meet monthly targets
• Deliver persuasive sales pitches tailored to each customer.
• Overcome customer objections using advanced negotiation techniques.
• Close sales deals effectively over the telephone.
• Manage customer accounts to encourage repeat business

Skills And Experience

• A passion for and experience in delivering fantastic customer service
• Previous experience in a sales advisor/customer service position
• Have an interest in boating and/or knowledge of the Marine industry
• Good communication skills
• Knowledge of Microsoft Windows and Office Applications
• Able to plan, prioritise and problem solve
• Knowledge of SOP systems
• To be result driven and highly motivated by delivering and exceeding targets

Why Work for LKQ

• Competitive Salary – We regularly review our salaries to keep your earnings competitive.
• Enhanced Annual Leave – Enjoy a great work-life balance with plenty of time off to recharge.
• Exciting Career Growth – Unlock personal development and career opportunities across the UK & Europe.
• Pension Contributions – We invest in your future with our contributory pension scheme.
• Life Assurance for Peace of Mind – Providing financial security for you and your loved ones.
• 24/7 Employee Assistance Programme – Confidential support for you and your family, whenever you need it.
• Exclusive Gym Discounts – Stay fit and healthy with reduced memberships at top health clubs.
• Comprehensive Healthcare Perks – Access an online GP, a hospital plan, and other wellness benefits.
• Cycle to Work Scheme – Save money while staying active with tax-free bike purchases.
• Retail & Staff Discounts – Enjoy exclusive savings on popular brands and products.