Sales Advisor

L&S Waste Management; Fareham; On-site; GBP 27,000 - 29,000; Full time

Job summary

A leading waste management company is seeking an experienced Sales Advisor for their Fareham office. This role involves providing exemplary customer service, processing orders, and utilizing sales skills to upsell products. The ideal candidate should have excellent communication skills and a strong attention to detail, with opportunities for salary growth after a successful probation period.

Benefits

25 days holiday increasing with service

Death in Service Life Cover after 1 year

Qualifications

• Excellent telephone manner with a friendly and professional approach.
• Experience with sales processes and upselling.
• Strong communication and IT skills.

Responsibilities

• Provide high-level customer service over the phone.
• Secure orders by converting calls into confirmed sales.
• Process orders, including payment processing and handling inquiries.

Skills

Customer Service

Sales Experience

Communication

Attention to Detail

Organisational Skills

Job description

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We are looking to recruit an experienced and professional Sales Advisor based at our Head Office in Fareham, Hampshire, who has the skills and competencies to successfully secure and process orders over the telephone.

The role of Sales Advisor involves the following main key tasks:

• providing a high level of customer service over the telephone
• securing an order by converting a call into a confirmed order
• upselling products/services wherever practicably possible
• processing orders and bookings
• taking payment details and processing the payment
• dealing with customer enquiries and queries
• supporting other members of the team.

The Ideal Sales Advisor

• Excellent telephone manner – remaining friendly, polite, and professional at all times.
• Great communication, interpersonal, and IT skills.
• Very good attention to detail to ensure accuracy of information, eg correct address, post code, contact name, contact numbers, and location details.
• Very good sales experience with knowledge and understanding of the sales process and upselling.
• Good organisation skills, with the ability to use own initiative.
• Hardworking and conscientious.
• Positive, motivated, and pro-active.
• Reliable, flexible, and adaptable.
• Ability to remain calm and patient when under pressure.
• Ability to work within a busy and fast-paced customer focused sales environment.

Reward

• Starting Salary £27,000 pa, increasing to £28,113 pa after the completion of a successful 6 month probation period
• 25 days holiday which increases to 27 after 5 years service, and 30 after 10 years service
• Death in Service Life Cover after 1 year’s service