Sales Advisor

BT Group; Doncaster; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

24/7 GP appointments for you and your

Free parking

Discounts on EE products

Job summary

BT Group's EE Call Centre in Doncaster is hiring a Sales Advisor. You’ll join a lively sales team and train to take incoming calls from existing EE customers, helping them find the best deals on phones and broadband.

You’ll need to be a great listener and fluent speaker. The role offers uncapped commission and clear growth paths within EE/BT, with shift patterns and generous benefits.

Qualifications

• Excellent communication and listening skills.
• Fluent spoken English.
• Willingness to meet sales targets.

Responsibilities

• Answer incoming calls from EE customers and help them find the best deals on phones and broadband.
• Assist customers in navigating the different tech products we sell.
• Identify customer needs and match them with the right product.

Job description

Job Description

Sales Advisor

Req ID: 62308

Posting Start Date: 28/08/2026

Job Function: EE Contact Centres

Division: Consumer

Job Location: GBR Doncaster - BT Call Centre

Advertised Salary: 26,011.00

Sales Advisors

If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE.

Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash.

Our Doncaster team’s full of people like you – so you’ll be in great company here.

What does being a sales advisor involve?

You’ll join a lively sales team in our Doncaster contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell.

You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product.

Forget what you’ve heard about sales

Don’t let what you’ve heard about sales put you off. Let’s smash a few myths…

Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work.

It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems.

People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console?

Why you’ll be better off at EE

• GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months.
• UNCAPPED COMMISSION – the more you sell, the more you can earn.
• BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year.
• GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT.
• FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family.
• GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Shift Pattern:

Mon Tue Wed Thu Fri Sat Sun

09:00-18:00 OFF 08:30-18:00 08:30-18:00 08:30-18:00 OFF OFF

09:00-18:00 09:30-19:00 09:30-19:00 OFF OFF 09:00-18:00 09:00-18:00