Sales Advisor

LKQ Corporation; Beverley; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading distributor of marine equipment is seeking a Customer Service Advisor to enhance customer experiences and sales. The role involves direct interactions, problem-solving, and supporting various operational tasks. If you are passionate about customer service and have an interest in the marine industry, this is an excellent opportunity for career growth within a supportive environment.

Benefits

Competitive Salary

Enhanced Annual Leave

Pension Contributions

Life Assurance

24/7 Employee Assistance Programme

Exclusive Gym Discounts

Comprehensive Healthcare Perks

Cycle to Work Scheme

Retail & Staff Discounts

Qualifications

• Experience in customer service or sales.
• Ability to prioritize and solve problems effectively.
• Knowledge of the marine industry is a plus.

Responsibilities

• Greet and serve customers from the moment they enter the branch.
• Handle customer transactions and stock procedures.
• Collaborate with other teams to maximize customer opportunities.

Skills

Customer service

Sales experience

Communication

Problem-solving

Microsoft Windows

Microsoft Office

Knowledge of SOP systems

Interest in boating

Job description

Job Overview

Aquafax is the UK’s leading distributor of marine equipment, specialising in distributing the marine industry’s leading brands to our extensive customer base throughout the UK and Ireland. In this role, you will interact directly with customers via emails, phone calls, and in-branch contact to answer questions, provide guidance, increase sales, and enhance their experience with our company.

What We Offer

• People First: We value our employees as much as our customers.
• Work-Life Balance: Flexible working options to support your lifestyle.
• Career Growth: Genuine opportunities for progression in a thriving industry.
• Passion for Excellence: Join a team dedicated to being the best at what we do.

Key Responsibilities

• Greet and serve customers politely, patiently, and helpfully from the moment they enter the branch.
• Work on SOP system and handle customer transactions.
• Strive to achieve a balanced performance across key business metrics and KPIs aligned with business goals.
• Collaborate with Sales, Purchasing, Finance, and Technical Teams to maximize customer opportunities and promote a customer-first culture.
• Assist in receiving deliveries and managing stock procedures.
• Maintain the branch’s cleanliness, presentation, and stock levels.
• Support the Branch Manager in maintaining and developing customer relationships.

Skills And Experience

• Passion for and experience in delivering excellent customer service.
• Previous experience in a sales advisor or customer service role.
• Interest in boating and/or knowledge of the Marine industry.
• Good communication skills.
• Proficiency in Microsoft Windows and Office applications.
• Ability to plan, prioritize, and solve problems.
• Knowledge of SOP systems.
• Result-driven and highly motivated to meet and exceed targets.

Why Work for LKQ

• Competitive Salary – Regularly reviewed to stay competitive.
• Enhanced Annual Leave – Promoting a healthy work-life balance.
• Exciting Career Growth – Opportunities across the UK & Europe.
• Pension Contributions – Contributory pension scheme for your future.
• Life Assurance – Providing financial security for you and your loved ones.
• 24/7 Employee Assistance Programme – Confidential support whenever needed.
• Exclusive Gym Discounts – Reduced memberships at top health clubs.
• Comprehensive Healthcare Perks – Online GP, hospital plans, and wellness benefits.
• Cycle to Work Scheme – Save money and stay active with tax-free bike purchases.
• Retail & Staff Discounts – Exclusive savings on popular brands.