Sales Advisor

TN United Kingdom; Ashford; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Advisor to join their team. In this role, you will be the face of the company, ensuring customer satisfaction and contributing to sales targets. With a focus on building strong customer relationships and working collaboratively with the sales team, you will thrive in a fast-paced environment. This role offers opportunities for personal development and a performance-based bonus, making it an exciting chance to grow within the automotive industry. If you are passionate about customer service and sales, this position could be your next great opportunity.

Benefits

Performance-based bonus

Competitive annual leave

Free flu vaccine

Health & wellbeing tools

Pension support

Life assurance scheme

Discounts from major retailers

Financial wellbeing products

Paid time off to volunteer

Training and career progression opportunities

Qualifications

• Experience in telesales or customer service in a fast-paced environment.
• Ability to deliver results under pressure and work independently.

Responsibilities

• Develop customer relationships and apply effective sales techniques.
• Contribute to team performance and optimize sales.

Skills

Customer Service

Sales Techniques

Interpersonal Skills

Attention to Detail

IT Literacy

Ability to Work Under Pressure

Team Player

Motivated by Sales

Tools

MAM/Allicat

Job description

About The Role

At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic, passionate, and always ensure they provide the very best service. They care about their customers and our business, which is fundamental to our success.

We are seeking an outgoing Sales Advisor to support the branch by fully satisfying customer needs and contributing towards achieving sales targets.

Main duties include:

1. Developing sound customer relationships and applying effective sales techniques
2. Working within the sales team on product promotions, answering telephone and electronic queries
3. Fully satisfying customer needs regarding part orders, returns, or queries
4. Contributing to positive team performance while working on personal benchmarks to optimize sales
5. Liaising with the Distribution Co-ordinator to meet delivery requirements
6. Developing product knowledge through study of internal literature
7. Using the E-learning portal to improve performance

Working hours: Average hours Monday to Friday, including alternate Saturday working

About You

As a Sales Advisor, you should have experience in telesales and/or customer service, ideally in a fast-paced sales environment.

What you'll need to succeed:

• Ability to work well and deliver results under pressure
• Organized with great attention to detail
• Customer-focused
• Target-driven, motivated by sales, and able to handle rejection
• Willingness to learn and develop
• A team player who can also work independently
• Excellent interpersonal and communication skills, both written and verbal
• IT literate
• Knowledge of car parts and MAM/Allicat is helpful but not essential

What we'll offer:

Our benefits support all aspects of our team members' lives, including health, wealth, and lifestyle. Benefits include:

• Opportunity to earn a performance-based bonus
• Competitive annual leave plus up to 5 additional days with service
• Free flu vaccine
• Health & wellbeing tools
• Support from pension experts
• Life assurance scheme
• Discounts from household names like Asda, Nike, and John Lewis
• Financial wellbeing products including advances and savings schemes
• Paid time off to volunteer
• Training, qualifications, and career progression opportunities

About Us

GSF Car Parts is a leading UK automotive parts distributor, supplying thousands of independent garages across the UK and Ireland with parts, tools, and training. We have over [number] branches nationwide and a turnover exceeding £[amount]. Since November 1, we operate as one brand, supported by centralized departments in procurement, supply chain, marketing, and national accounts. Our industry-leading catalogue system, Allicat, and access to the Servicesure garage programme are key parts of our integrated IT systems.