Sales Adviser/Retail Advisor

M&Co Ltd; Norwich; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join a dynamic team in a fast-paced retail environment where your passion for fashion and commitment to customer service will shine. This part-time role offers you the chance to engage with customers, optimize their shopping experience, and contribute to a vibrant team culture. With a minimum of 8 hours per week, you will play a key role in promoting our fantastic product range while enjoying generous employee benefits, including a 50% discount on all brands. If you thrive in a high-energy setting and love making customers happy, this is the perfect opportunity for you to grow and succeed in the fashion retail industry.

Benefits

50% Discount on all brands

Enhanced Holiday allowance

Pension & Life assurance

Bonus scheme

Employee wellbeing and assistance programme

Retail discounts

Qualifications

• Warm, friendly personality with a passion for customer care.
• Ability to work under pressure and adapt to change.

Responsibilities

• Deliver first-class customer service and optimize sales.
• Handle financial transactions and replenish stock regularly.

Skills

Customer Service

Teamwork

Sales Optimization

Retail Experience

Adaptability

Job description

Salary £11.63 per hour

Location Norwich

Contracted Hours A minimum of 8 hours per week

This is a temporary, part-time vacancy that will close in a month at 23:59 GMT.

The Vacancy

Are you passionate about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends?

Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand?

If so, then we want YOU!

KEY DUTIES:

• Optimise sales and individual customer purchases
• Engage the customer by delivering a first-class customer service
• Operate till and handle financial transactions
• Replenish stock with our fantastic products and specialist brands
• Assist with deliveries and stock handling on a regular basis - we are busy!
• Undertake cleaning and housekeeping duties
• Ensure compliance with all company procedures
• Take responsibility for personal development and actively seek opportunities for improvement
• Responsible for Health and Safety

WHAT DO WE NEED FROM OUR TEAM MEMBERS?

• A warm, friendly and engaging personality is essential.
• To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
• A proven ability to work well within a team and to use own initiative.
• Ability to adapt to frequent change and a high-pressure environment - you will need to work hard and smart.
• Experience in a customer service role with face-to-face customer contact is highly desirable.
• Experience in a retail environment with a quality brand is desirable but not essential.
• Knowledge and understanding of High Street fashion.

The contracted hours stated above are a minimum guaranteed number of weekly hours but there is an expectation to work more hours and flexibility is required especially during peak trading periods.

Pay Rates: £11.63 per hour regardless of age

The Company

Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand and our most recent addition, PixieGirl Petites, the business is growing at pace to cater for non-standard sizes on the high street and online.

Our continued success comes from our entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast-paced, ever-evolving and full of excitement. Yours Clothing continues to expand and become the number one plus-size fashion retailer in the UK whilst continuing to develop our brands into new and exciting niche markets both in the UK and further afield.

The Benefits

• 50% Discount on all of our brands
• Enhanced Holiday allowance
• Pension & Life assurance
• Bonus scheme
• Employee wellbeing and assistance programme
• Retail discounts