Sales Administrator | THG Labs

The Hut Group; Trowbridge; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a fast-paced global technology group that specializes in direct-to-consumer brands. As a Sales Administrator, you will play a crucial role in supporting the sales team and contributing to strategic business growth. You will assist in preparing sales proposals, coordinating meetings, and conducting market research to drive new business opportunities. This role offers a dynamic environment where innovative thinking is encouraged, and your contributions will directly impact the success of the team. If you thrive in a collaborative atmosphere and are eager to make a difference, this opportunity is perfect for you.

Qualifications

• Strong communication and customer-facing skills are essential.
• Ability to develop and build new relationships.

Responsibilities

• Assist in seeking new customer and sales opportunities.
• Support the Sales Manager with proposals and presentations.
• Conduct market research to identify potential new leads.

Skills

Excellent communication skills

Strong commercial acumen

Customer-facing skills

Job description

We’re a fast-moving, global technology group that specialises in taking brands direct to consumers. We’re home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.

We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.

THG is one of the world’s fastest growing and largest online retailers. We have over a decade of experience building and growing brands in the Beauty and Wellness sectors, in over 160 markets. We create brilliant digital brand experiences and our in-house team design, develop and build a bespoke proprietary technology platform that is used by hundreds of millions of people worldwide. With a world-class business, a proprietary technology platform, and disruptive business model, our ambition is to be the global digital leader. Our culture is fast-paced and ambitious – we like to move twice as fast as others believe to be possible. This belief is a fundamental part of the DNA that has supported our incredible growth. Our people are our strength; our colleagues are encouraged to think creatively and are empowered to turn their ideas into actions. To support our ambitious growth, we are looking for commercially astute, ambitious individuals that can bring fresh and innovative thinking to THG and play a part in driving the Group forward on its truly exciting journey.

About THG Labs

THG acquired Acheson & Acheson in 2018 to bring full service, product development & manufacturing in-house to supply innovative branded and THG Beauty Brand products to the industry. In 2022 Acheson & Acheson became THG Labs. Capabilities include:

• In-house market knowledge & trends
• End-to-end service from idea generation through to manufacturing and launch
• Technical, commercial and production expertise

About the Sales Team

Based within the Product Team in the THG Labs Division of the business, The Sales Team is responsible for developing and executing the new business development strategy. Focusing on driving sales growth and building a solid new customer pipeline.

Reporting to the Sales Manager, the Sales Administrator is responsible for contributing to the delivery of the strategic business sales growth plan by supporting the Sales Manager and Head of Business Development.

• Assist in seeking prospective new customer and sales opportunities.
• Assisting in the preparation of sales proposals, customer presentations, feasibility costings, quotations, and reports.
• Following up on all new business enquiries and proposals sent.
• Coordinating new business sales meetings, including meeting invitations, room bookings, team coordination, catering requirements, meeting room set up and after meeting support.
• Supporting the sales team at internal/external events and meetings as and when required.
• Supporting the sales team with processing internal and external mail, product samples, presentations and proposals.
• Updating in-house databases and reporting key metrics for management reports, such as KPIs and dashboards.
• Maintaining accurate files for all sales documentation and correspondence.
• Conducting market research to identify potential new leads.
• Confidently acting as the first point of contact for incoming sales enquiries.
• Communicating effectively and positively with all teams, colleagues and managers.
• Helping to promote a positive working atmosphere within the company.
• Any other duties that may be required from time to time.

Role Requirements

• Excellent communication skills.
• Strong commercial acumen.
• Excellent customer-facing skills with the ability to develop and build new relationships.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.

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