Sales Administrator / Team Leader

Office Angels; Kingston upon Thames; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

A leading trading company seeks a Sales Administrator / Team Leader in Kingston. This hybrid role includes leading a team, overseeing administrative tasks, and providing excellent customer service. Competitive salary up to £34,000 with opportunities for development.

Benefits

Contributory pension scheme (5% employee / 3% employer)

Paid overtime for Saturdays

23 days holiday + bank holidays

Strong potential for professional development

Qualifications

• Proven line management or supervisory experience in sales admin or customer service.
• Strong IT skills, especially in Microsoft Office.
• Ability to work effectively under pressure and to deadlines.

Responsibilities

• Lead a team of administrators, ensuring efficient operation of administrative functions.
• Manage the sales data input and oversee administrative processes.
• Conduct regular one-on-one meetings to ensure team performance.

Skills

Time management

Organisational skills

Customer service

Professional communication

Proactivity

Tools

Excel

Microsoft Word

Job description

Sales Administrator / Team Leader

Location - Kingston

Salary - Up to £34,000

Start Date - Immediate
Location - Hybrid (3 days office / 2 days WFH)

Hours - Monday-Friday, 7:00am-4:00pm - Hybrid - 3 days in the officed 2 WFH- (1 hour lunch)

Plus occasional Saturdays (7:30am-11:00am, paid as overtime and all Saturdays are WFH)

Our client is a well-established and highly respected player within the trading and fresh produce industry. They are currently seeking a Customer Service Supervisor / Team Leader to join their commercial support function. This is a fantastic opportunity for an experienced administrator with line management exposure to step into a team leadership role with scope to grow.

The Role:

Reporting directly to the Commercial Support Manager, the successful candidate will be responsible for leading a team of administrators and ensuring the smooth running of day-to-day administrative functions, particularly within the sales and purchase order process.

Key responsibilities include:

• Supervising a strong admin team, conducting regular 1:1s, managing the Saturday rota, allocating holidays, and ensuring full cover during absences.


• Monitoring desk workloads and redistributing tasks to maintain efficiency and service levels.


• Overseeing admin processes across both Sales and Purchase functions.


• Providing administrative support to the trading desks and assisting with consignment management.


• Managing sales data input, stock monitoring, pricing entries, and invoice checking.


• Maintaining both electronic and paper-based records in an organised, accurate manner.

The Ideal Candidate Will Have:

Essential:

• Proven line management or supervisory experience, ideally in a sales admin or customer service setting.


• Strong IT skills, including Word and experience within a Windows environment.


• Excellent time management and the ability to work effectively to deadlines.


• Great organisational skills and attention to detail.


• Professional communication skills - confident and assertive without being aggressive.


• A flexible, proactive approach and the ability to work well as part of a multi-tasking team.


• A strong customer service mindset and ability to stay focused in a busy environment.

Desirable:

• Experience using Excel or similar spreadsheet software.


• Background or interest in the fresh produce or trading sector.


• Ambition to grow beyond the initial scope of the role.

Package & Benefits:

• Salary up to £34,000 (dependent on experience)


• Hybrid working pattern (3 days in the office, 2 days from home)


• 23 days holiday + bank holidays (pro rata for part-time)


• Paid overtime for Saturday rota (1 in 3 rotation)


• Contributory pension scheme (5% employee / 3% employer) after 3-month probation


• Strong potential for professional development and exposure to commercial functions

If you are interested in this role, please contact [e-mail]

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Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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