Sales Administrator - Prestige

Prestige Recruitment Specialists; Kingston upon Hull; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Sales Support professional to join their dynamic team. This role is pivotal in ensuring that customers receive top-notch service while efficiently processing orders and quotes. You'll be at the heart of operations, liaising with various departments to maintain high service standards and support the sales team in achieving their goals. If you thrive in a fast-paced environment and are passionate about delivering exceptional customer experiences, this opportunity is perfect for you. Join a company that values teamwork and success, and make a meaningful impact in the shipping and offshore industry.

Qualifications

• Exceptional customer service skills with a focus on efficiency.
• Experience in order processing and procurement preferred.

Responsibilities

• Process customer quotes and orders efficiently.
• Maintain high levels of service and communication.
• Assist in procurement and ensure required margins.

Skills

Customer Service

Order Processing

Communication Skills

Procurement

CRM Systems

Tools

Finance System

CRM System

Job description

Working hours:
Monday to Friday 07.00 - 16.00 plus 1 in 3 Saturdays

The Sales Department provides a best-in-class service to the shipping and offshore industry.

The post holder will provide support to the Sales Manager and Sales Team in processing customer quotes, orders, and requests in a timely and efficient manner.

The role is to ensure that my client's customers receive exceptionally high customer service while ensuring orders are administered efficiently.

The post holder will also assist the sales team in procuring and sourcing supplies and help ensure required margins are maintained.

Key Responsibilities and Accountabilities:

• Processing customer quotes and orders to ensure that customer requirements are met.
• Providing customers with the highest level of service.
• Ensuring that all orders are processed correctly within the Finance system.
• Maintaining consistent high levels of service and communication, adopting a customer-first mentality.
• Taking ownership of sales orders and liaising with the warehouse/operations to ensure correct product delivery.
• Procurement of non-stock items from suppliers to required quality standards and at the best price to maintain margins.
• Maintaining systems and procedures, ensuring a correct audit trail is kept at all times.
• Completing customer requests efficiently and achieving required margins by liaising with internal departments.
• Managing administrative paperwork – Sales Orders, Purchase Orders, Sales Return Orders.
• Ensuring accurate data input for customer and supplier orders into the CRM/finance system.
• Maintaining customer communication at all times.
• Supporting and assisting the sales team and other departments, using personal judgment and initiative to develop effective solutions to challenges.
• Ensuring all work contributes to group success and profitability.

If you are interested and meet the above criteria, please send your CV to [emailprotected] or call the Commercial team on 01482 382 301 if you have any queries.

Please note: Prestige Recruitment is an equal opportunity employer with 30 years of service within the recruitment & staffing sector.