Sales Administrator - Prestige

Prestige Recruitment Specialists; Kingston upon Hull; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading recruitment agency seeks a Sales Support professional to assist the Sales Manager and enhance customer service delivery. This role involves processing customer orders, ensuring adherence to margins, and providing exceptional support to internal teams. Ideal candidates will display strong customer service skills and an ability to work effectively within a team.

Qualifications

• Experience in customer service and sales support roles.
• Ability to work with CRM/finance systems.
• Strong organizational skills and attention to detail.

Responsibilities

• Process customer quotes and orders efficiently.
• Maintain accurate data input for customer and supplier orders.
• Ensure high levels of customer communication and service.

Skills

Customer Service

Communication

Organization

Job description

The post holder will provide support to the Sales Manager and Sales Team to the processing of customer quotes, orders & customer requests in a timely and efficient manner.

The role is to ensure my client's customers receive exceptionally high customer service whist ensuring orders are administered in a timely and efficient manner.

The post holder will also assist the sales team to procure and source supplies and help ensure required margins are maintained.

Key responsibilities and accountabilities:

• Processing of customer quotes and customers’ orders and ensure that the requirements of customer orders are met.
• Provide customers with the highest level of service.
• To ensure that all orders are processed within the Finance system correctly.
• Provide customers with consistent high levels of service & communication, adopting a customer comes first mentality
• Take ownership of sales orders and liaise with the warehouse/operations to ensure that the customer receives the correct product.
• Maintaining systems and procedures, ensuring a correct audit trail is maintained at all times.
• Ensure customer requests are completed in a most efficient manner and required margins achieved by liaising with internal departments.
• Administrative paperwork management – Sales Orders, Purchase Orders, Sales Return Orders.
• Ensure accurate data input for customer orders, supplier orders into the CRM/finance system.
• To ensure that customer communication is maintained at all times.
• Support and assist the sales team and other departments, use personal judgementand initiative to develop effective and constructive solutions to challenges and obstacles.
• Ensure all work is beneficial towards group success and profitability.

If you are interested and meet the above criteria, please send your CV to [e-mail] or call the Commercial team on 01482 382 301 if you have any queries.

Please note: Prestige Recruitment is an equal opportunity employer with 30 years of service within the recruitment & staffing sector.

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