Sales Administrator / Customer Service – Accessories

TN United Kingdom; Macclesfield; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Sales Administrator to join their dynamic team in Macclesfield. In this full-time role, you will provide essential administrative support to the Sales Order team, ensuring smooth operations and exceptional customer service. Your responsibilities will include processing orders, managing data input, and liaising with both internal and external customers. With a focus on detail and organization, you will thrive in a supportive environment that values teamwork and communication. This opportunity offers a competitive salary, generous annual leave, and a range of attractive perks, making it an exciting prospect for motivated individuals.

Benefits

26 days annual leave plus bank holidays

Option to purchase additional annual leave

Annual discretionary bonus

Group life insurance

Occupational Health Services

Employee Assistance Programme

Discounted Gym Membership

Free parking

Refurbished office building

Qualifications

• Experience in a similar Sales Administrator role.
• Excellent communication and interpersonal skills.

Responsibilities

• Assist Sales Order team with daily controls and administrative support.
• Process orders and liaise with customers regarding sales orders.

Skills

Communication Skills

Interpersonal Skills

Microsoft Office 365

Organizational Skills

Data Inputting

Job description

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Client:

Location:

Macclesfield, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

664f51ba57ed

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Permanent

Full Time (Monday to Thursday 8.30am – 5.00pm / Friday 8.30 – 4.45pm)

Gradus Ltd (a Gerflor company) are manufacturers of flooring accessories, entrance matting, wall protection and specialist LED lighting systems. Our attention to detail, forward thinking and passion for improvement has led to our success in the UK and International markets.

We have customers ranging from designers & architects to contractors and building owners, spanning all market sectors including Commercial Office, Education, Healthcare, Residential, Retail, Leisure & Hospitality.

Due to our ongoing success, we now have a vacancy for a Sales Administrator – Accessories based at our head office in Macclesfield.

The role

You will be responsible for assisting our busy Sales Order team in daily controls whilst providing exceptional administrative support and the highest level of customer service to our customers.

On a day to day basis you will be involved in data inputting, processing orders, liaising with internal and external customers regarding sales orders and deliveries, checking stock availability and performing general administration duties.

About you

With experience in a similar Sales Administrator role, you will have excellent communication and interpersonal skills along with the ability to work as part of a team.

With an excellent eye for detail, you will be well organised and have the ability to handle multiple tasks.

A solid understanding of Microsoft Office 365 tools is also required.

What we can offer

26 days annual leave plus bank holidays (4-5 days saved for Christmas)

Option to purchase a further 5 days of annual leave.

Annual discretionary bonus at Christmas

Proactive and supported Probation Period - usually 6 months

Group life insurance and death in service.

Occupational Health Services

Employee Assistance Programme - 24/7 free confidential advice

Discounted Gym Membership with Everlast Gym

Free parking

Refurbished and prestigious Head Office building close to all transport links.

Extremely high retention rate and family orientated business

Eligibility Criteria

You must have the right to work in the UK, and valid residency status to apply for this role.