Sales Administrator - Ayr

KBM Resourcing; Prestwick; On-site; GBP 20,000 - 25,000; Full time

Job summary

A nationwide company is seeking an experienced Sales Administrator to assist in daily operations. You will handle customer inquiries, process transactions, and maintain customer relations. Strong Microsoft Office skills and excellent communication abilities are essential. A full UK driving license is required. The position is based in Prestwick, Scotland.

Responsibilities

• Answer incoming calls on sales and customer service matters.
• Process customer payments, returns and refunds.
• Manage own and shared inbox of incoming customer emails.
• Book out orders and send relevant customer documents when necessary.
• Fill out account forms on behalf of the business.
• Serve and assist customers when necessary.
• Carry out other ad hoc duties requested by the line manager.

Skills

Proficient in Microsoft Office

Ability to work in a fast-paced environment

Strong written and verbal communication skills

Full UK driving license

Job description

Overview

This is an exciting opportunity for an experienced Sales Administrator to join a nationwide company, assisting in the day to day running of the business.

Responsibilities

• Answering incoming calls on sales and customer service matters.
• Process customer payments, returns and refunds.
• Manage own and shared inbox of incoming customer emails.
• Book out orders and send relevant customer documents when necessary.
• Fill out account forms on behalf of the business.
• Serve and assist customers when necessary.
• Carry out other ad hoc duties requested by the jobholder’s line manager from time to time.

Skills and Experience

• Proficient in use of Microsoft Office programs.
• Ability to work in a fast-paced environment
• Strong written and verbal communication skills
• Full UK driving license