Sales Administrator

Nitron Racing Systems Ltd.; Witney; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading suspension brand is seeking a Customer Service/Sales Advisor to provide top-notch service and maintain strong industry relationships. This full-time position in Witney involves processing customer communications, sales support, and ensuring customer satisfaction. Ideal candidates should demonstrate strong customer relations skills and have a passion for cars or motorcycles. Join a dynamic team in a rewarding environment with opportunities for career growth.

Benefits

Competitive salary

25 days annual leave allowance

Training provided

Supportive working environment

Opportunities for progression

Qualifications

• Strong customer relations skills (verbal and written).
• Strong organisational skills, attention to detail and accuracy.
• Ability to thrive in a fast-paced team environment.

Responsibilities

• Prioritising and processing customer communication via telephone and email.
• Quotation and sales order processing.
• Providing customer sales support to existing and potential new accounts.

Skills

Customer relations skills

Organisational skills

Critical thinking

IT skills

Tools

Microsoft Outlook

Sage Line 50

Job description

Nitron suspensionis a premium suspension brand with over 25 years of experience. Our extraordinary attention to detail in design combined with proven engineering principles give our customers the very best results in performance, reliability and style. Extensive testing and phenomenal results in a wide variety of environments all over the world including deserts, mountain trails and race circuits like the Nürburgring Nordschleife. Nitron have technical centres in the UK, USA and Japan giving us the ability to produce pioneering innovative custom suspension manufactured in-house whether that for aftermarket or OEM (original equipment manufacturer).

We are now seeking to appoint a Customer Service/Sales Advisor to join us. Working as part of our dynamic team, you will primarily be responsible for ensuring our customers receive the best quality service whilst forming positive industry relationships and maintaining business priorities. A keen interest in cars and/or motorcycles is preferred and the successful candidate must be autonomous and tenacious.

This role is a full time permanent position based in our international headquarters in the heart of England’s well-known ‘Motorsport Valley’ in Witney, Oxfordshire.

You will mainly be responsible for:

• Prioritising and processing customer communication via telephone and email
• Quotation and sales order processing
• Providing customer sales support to existing and potential new accounts
• Maintaining customer-related data including order entry and administration
• Delivering great customer service

The ideal applicant will be able to demonstrate:

• Strong customer relations skills (verbal and written)
• Strong organisational skills, attention to detail and accuracy
• Ability to thrive in a fast-paced team environment
• Ability to apply critical thinking principles and remain flexible
• Good IT skills including Microsoft Outlook, Microsoft applications
• Knowledge of Sage Line 50 preferred but not essential
• Passionate about cars or/and motorcycles.

Nitron are offering:

• A competitive salary
• 25 days annual leave allowance
• Training will be given where and when required
• A supportive and rewarding working environment
• An opportunity for progression within a growing and exciting company

Nitron welcomes everyone from every background and aims to create inclusive teams. Our goal is to be a diverse workforce and we pride ourselves on being an equal opportunity employer. All employment is based on merit, qualifications and the needs of our business.