Sales Administrator

Sytner Group; West Midlands Combined Authority; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading automotive retailer in the United Kingdom is seeking a highly motivated Sales Administrator to join their team. In this role, you will provide exceptional administrative support to the sales team, ensuring excellent customer service. Ideal candidates will have Sales Administrator experience, strong organizational skills, and a commitment to customer satisfaction. This position may require flexible working hours, including weekends, and offers an industry-leading benefits package.

Benefits

Enhanced holiday entitlement (33 days inc. bank holidays)

Industry-leading maternity, paternity and adoption pay

Career development

Recognition of long service every 5 years

Discounted car schemes

High street discounts

Discounted gym memberships

Cycle to work scheme

One day a year paid voluntary/community work

Free parking

Flexible working solutions

Enhanced long service awards

Learning and development opportunities

Qualifications

• Sales Administrator experience is a minimum requirement for this role.
• Previous experience in an administrative role is advantageous.
• Reliable and highly organized with great attention to detail.

Responsibilities

• Provide exceptional administrative support to the sales team.
• Deliver excellent customer service and respond to enquiries promptly.
• Work with a flexible pattern that may include weekends.

Skills

Customer service

IT skills

Organization

Attention to detail

Job description

Overview

Sytner Shrewsbury is looking for a highly motivated and hardworking Sales Administrator to join their fantastic team. As a Sytner Sales Administrator, you will provide exceptional administrative support to our sales team by assisting with file auditing, trade transfers and other ad-hoc duties. In this role, you will work closely with the Dealership Accountant, Sales Department and many members of the management team. You will be responsible for delivering excellent customer service whilst dealing with incoming enquiries from our customers in a prompt manner. Sytner Sales Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

Responsibilities

• Provide exceptional administrative support to the sales team, including file auditing, trade transfers and other ad-hoc duties.
• Coordinate with the Dealership Accountant, Sales Department and management team as required.
• Deliver excellent customer service and respond to customer enquiries promptly.
• Work with a flexible pattern that may include weekends to maintain high levels of service.

About You / Qualifications

• Sales Administrator experience is a minimum requirement for this role.
• Previous experience in an administrative role is advantageous; proficient IT skills are expected.
• No specific industry experience is required.
• Reliable, highly organized, with great attention to detail and a willingness to go the extra mile.
• Committed to providing excellent customer service and thriving in a busy, high-pressured environment.

Why Sytner?

Sytner Group offers an industry-leading benefits package and is committed to continuous improvement and building an environment where everyone feels valued and able to reach their full potential.

Benefits

• Enhanced holiday entitlement (33 days inc. bank holidays)
• Industry-leading maternity, paternity and adoption pay
• Career development
• Recognition of long service every 5 years
• Discounted car schemes
• High street discounts
• Discounted gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work
• Free parking
• Industry-leading maternity, paternity and adoption pay
• Flexible working solutions
• Enhanced long service awards
• Learning and development opportunities

Additional Information

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. We represent over 23 of the world's most prestige vehicle brands across our 140 UK dealerships. We pride ourselves on developing talent and building careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.