Sales Administrator

Doocey Group; West Midlands; On-site; GBP 21,000 - 32,000; Full time

Job summary

Doocey Group in Tipton, West Midlands is seeking a Sales Administrator to support the sales and pre-construction teams with accurate cost estimates for multi-utility projects. You will gather, manage and coordinate project information to assist bid development, liaise with suppliers and ensure tender requirements are met.

Working closely with Sales, Estimators, Project Managers and Procurement, you will help develop competitive bids aligned with company standards and client expectations.

Qualifications

• Extensive administration experience in a similar role.
• Strong coordination and document control skills.
• Proficient in MS Office and data tracking.

Responsibilities

• Update and maintain the Multi Utilities attendance register, reporting to directors and HR daily before 12pm.
• Manage the connections inbox, twice a day: before 10am and before 5pm; process correspondence and control project and pricing documents.
• Extract information from enquiry emails and ensure it is input into relevant trackers and Synergy system by Friday 5pm.
• Procure existing utility maps, handover documents, and calculate site demand and ADMDs; apply for points of connection for gas, water and electricity.
• Coordinate with clients when additional information is needed to support the Business Development Manager.
• Track feedback on quotes, requirements and award dates; manage client correspondence.
• Update project and pricing documents to keep information accessible for all staff.
• Create and store daily documents in Synergy; mirror information to the Tender File by day end.
• Collate information from initial enquiries and use Budget Quote calculator to create budgets; send to BD Manager or client when needed.
• Attend mandatory training courses per the training matrix and keep CPD up to date.

Skills

Civil engineering experience

Administration skills

Communication skills

Time management

Team collaboration

Education

GCSEs or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Job Title

Sales Administrator

Salary

Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry.

Location

Tipton

Our Company

Doocey Group is a long-established, family-run utility and civil engineering contractor with over 40 years of industry experience. Built on strong Black Country values, we pride ourselves on integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do.

Over the past 10 years, Doocey Group has experienced significant growth, achieved through consistently deliver high-quality work for our clients, including National Grid and South Staffordshire Water. Our success is built to deliver safely and reliably in a fast-paced and often challenging environment.

As we approach a turnover of £100m, this marks an important milestone in our journey and reflects the hard work, ambition and dedication of our teams across the business. If you are looking to join a growing organisation that values hard work, loyalty and ambition, you will feel right at home at Doocey Group.

The Role

As the Sales Administrator you will play a key role in supporting the sales and pre-construction teams in the preparation and submission of accurate and timely cost estimates for multi-utility projects. This role involves gathering, managing, and coordinating project information to assist in bid development, liaising with suppliers, and ensuring adherence to tender requirements. The Sales Administrator will work closely with Sales, Estimators, Project Managers, and Procurement teams to develop competitive and comprehensive bids that align with company standards and client expectations.

Responsibilities

• Update and maintain the Multi Utilities attendance register, reporting to directors and HR daily before 12pm.
• Manage the connections inbox, twice a day, once before 10am and another time before 5pm. To process correspondence and control project and pricing documents, liaising with relevant team members to action accordingly, and seeking technical advice as required.
• Extract information from enquiry emails sent by the Business Development Manager, ensuring information is input on to relevant trackers, creating folders, saving documents, and uploading information to Synergy system. Ensuring all enquiries are dealt with accordingly, within the MU SLAs, and all completed by 5pm every Friday.
• Procure existing utility maps, sales administrator handover document, complete property schedule and calculate site demand and ADMDs, apply for points of connection for gas, water and electric, procure asset values in line with current pricing strategy.
• Communicate and coordinate with clients when additional information is required, to assist the Business Development Manager with necessary client communications.
• Ensure feedback on quotes, requirements, and award dates are tracked accurately, whilst overseeing and managing client correspondence.
• Update project and pricing documents to ensure that all relevant information is accessible for all relevant employees.
• Complete works within the Tender File, ensuring all information is mirrored on to the Synergy system. Creating temporary folders within computer drive to store daily documents, making certain, that all documents are uploaded to Synergy system by the end of every day.
• Collate information daily from initial enquiry and use the Budget Quote calculator and quote template to create a budget quotation for the client. Issue to Business Development Manager, or direct to the client in the Business Development Managers absence.
• Attend mandatory training courses as defined within the company training matrix.
• Keep up to date with legislation and record Continued Professional Development (CPD).

Technical Skills & Experience

• Extensive experience within same role, or similar within the civil engineering sector.
• Self-driven, results-oriented, with a can do attitude without compromising safety and/or compliance.
• Ability to work collaboratively with various stakeholders, including employees, management, regulatory agencies, and the community.
• Problem-Solving Skills
• Excellent verbal and written communication Skills
• Confident, with strong interpersonal skills and the ability to liaise with managers at all levels within a business.
• Administration experience.
• Ability to be proactive, always.
• Excellent attention to detail.
• Time management skills.
• Interpersonal skills.
• Ability to adapt to a fast-paced environment.
• Organisation skills.

Qualifications & Training

• A comprehensive knowledge of Microsoft Office software, especially Microsoft Word, PowerPoint, and Excel.
• GCSE s Grade 9-4 or equivalent.

Additional Information

Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics.

Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement.

By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.