Sales Administrator

Future Recruitment; United Kingdom; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading supplier of industrial packaging in the UK seeks a motivated Sales Administrator. The successful candidate will perform administrative tasks, provide customer support, and assist the sales team. Experience in packaging is not essential, as full training will be provided. Ideal for those with strong customer service skills and a positive, team-oriented attitude.

Qualifications

• Previous customer service experience is highly desirable.
• Strong communication and interpersonal skills.
• Excellent attention to detail and organisational abilities.

Responsibilities

• Answering incoming phone calls and providing excellent customer service.
• Taking and processing customer orders accurately and efficiently.
• Maintaining and updating customer information in the company database.

Skills

Communication

Interpersonal skills

Attention to detail

Organisational abilities

Multitasking

Tools

Microsoft Office Suite

Job description

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Our client is a leading supplier of industrial packaging to blue chip companies in a range of UK markets including agriculture, building and construction, food, chemical, pharmaceutical, waste and recycling.

They are dedicated to delivering exceptional customer service and innovative products and are currently seeking a motivated and enthusiastic Sales Administrator to join their dynamic team. The role is ideal for an individual with previous customer service experience. The successful candidate will be responsible for answering phones, taking and processing orders, and performing various administrative tasks to support the sales team.

Experience in the packaging industry is not essential full training will be provided

Key Responsibilities:

• Answering incoming phone calls and providing excellent customer service.
• Taking and processing customer orders accurately and efficiently.
• Extracting data from client systems and maintaining accurate records.
• Assisting with ad-hoc client requests and queries.
• Supporting the sales team with various administrative duties.
• Maintaining and updating customer information in the company database.
• Collaborating with team members to ensure a seamless and efficient workflow.

Experience:

• Previous customer service experience is highly desirable.
• Strong communication and interpersonal skills.
• Excellent attention to detail and organisational abilities.
• Ability to multitask and manage time effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Willingness to learn and develop new skills.
• Positive attitude and a team-oriented mindset.