Sales Administrator

Holt Engineering; Poole; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-established global manufacturer in Poole seeks a Sales Administrator for a 1-year maternity cover. The role involves managing customer enquiries, processing sales orders, and providing support to account managers. Candidates should have 2-3 years of relevant experience and strong organisational skills. This position offers a supportive team environment, 25 days holiday, a pension scheme, and ongoing training opportunities.

Benefits

25 days holiday plus statutory UK bank holidays

Company pension scheme

Ongoing training opportunities

Qualifications

• 2-3 years' experience in an administrative, customer service, or sales support role.
• Excellent attention to detail and strong organisational skills.
• Confident communicator with great phone and email etiquette.

Responsibilities

• Act as the first point of contact for customer enquiries.
• Prepare and send quotations in line with customer requirements.
• Process sales orders accurately and coordinate with logistics.

Skills

Administrative skills

Customer service

Sales support

IT skills

Attention to detail

Communication

Tools

CRM systems

Microsoft Office (Word, Excel)

Job description

Overview

Sales Administrator - Maternity Cover (1 Year Contract)

We are working with a Poole-based business who are a well-established global manufacturer with over 60 years of experience delivering innovative, corrosion-resistant engineering solutions from our Dorset base.

A great opportunity to be part of a friendly team, supporting their administration requirements.

Role

We are looking for an organised and pro-active Sales Administrator to join a friendly Dorset office for a 1-year maternity cover contract. This role is perfect for someone with strong administrative skills who enjoys supporting a busy sales team, managing customer enquiries, and ensuring orders are processed smoothly from start to finish.

What You\'ll Be Doing

• Acting as the first point of contact for incoming customer enquiries by phone and email.
• Preparing and sending quotations in line with customer requirements.
• Processing sales orders accurately and coordinating with logistics and production to meet delivery timelines.
• Maintaining detailed and up-to-date customer and order information in our CRM system.
• Supporting account managers by providing documentation, order updates, and customer information.
• Producing basic sales reports and assisting with forecasts.
• Following up with customers to ensure satisfaction and resolve any queries.

Experience And Skills required

• 2-3 years\' experience in an administrative, customer service, or sales support role (B2B environment preferred).
• Excellent attention to detail and strong organisational skills.
• Confident communicator with great phone and email etiquette.
• Good IT skills, including CRM systems (we use Priority) and Microsoft Office (Word, Excel).
• A positive, team-focused attitude with the ability to manage multiple tasks at once.

Desirable Extras

• Experience working with technical products or in a manufacturing/industrial environment.
• Knowledge of additional languages, such as French, would be an advantage.

What Is On Offer?

• A supportive and collaborative team environment.
• 25 days holiday plus statutory UK bank holidays.
• Company pension scheme.
• Ongoing training and opportunities to expand your skills.
• A stable role in an established international company with a local Dorset presence.

This is an excellent opportunity for someone with strong administrative skills who wants to play a key role in supporting a busy sales function while enjoying a varied and rewarding workload.

Please feel free to apply directly or get in touch (url removed)