Sales Administrator

Northampton Business Directory; Kettering; On-site; GBP 25,000 - 29,000; Full time

Job summary

A leading organization in PPE certification is seeking a Sales Administrator to support their Certification Team in Kettering. The role involves managing customer inquiries, coordinating projects, and maintaining CRM records. Ideal candidates will demonstrate strong communication skills and organizational capabilities. Excellent benefits and a supportive work environment offered.

Benefits

25-30 days annual leave (service-related)

Life assurance

Group personal pension plan

Income protection

Free on-site parking

Flexible working hours

Qualifications

• GCSEs (or equivalent) in Maths, English and a Science (Grades A-C) are essential.
• Strong organizational and time management skills required.
• Excellent verbal and written communication skills expected.

Responsibilities

• Respond to customer enquiries promptly and professionally.
• Coordinate incoming and outgoing customer projects effectively.
• Maintain accurate CRM records.

Skills

Communication

Organizational skills

Time Management

Interpersonal skills

Proactivity

Education

GCSEs in Maths, English and a Science (Grades A-C)

Tools

MS Office

Job description

Sales Administrator
Location: Kettering, NN16
Salary: Up to £25,000
Hours: Full-time, 37.5 hours per week

Are you a confident and organised administrator with strong communication skills? Our client, a leading organisation in the certification of Personal Protective Equipment (PPE), is seeking a Sales Administrator to join their growing Certification Team based in Kettering.

The Role:

As Sales Administrator, you will play a crucial role in supporting the Certification Team, ensuring the smooth handling of customer enquiries and project coordination. You will liaise with internal teams and external partners across the UK, Ireland, and China, contributing to the ongoing certification and testing of PPE products for European and UK markets.

Key Responsibilities:

• Respond to customer enquiries promptly and professionally

• Coordinate incoming and outgoing customer projects

• Provide regular project updates to clients and internal managers

• Book-in projects and handle related administrative tasks

• Communicate with subcontractors and in-house test teams

• Review technical reports and support decision-making processes

• Develop knowledge of PPE products and certification services

• Maintain CRM records accurately

• Support broader sales and marketing activities as required

About You:

Essential Skills & Experience:

• GCSEs (or equivalent) in Maths, English and a Science (Grades A-C)

• Confident, proactive, and self-motivated

• Strong organisational and time management skills

• Excellent communication, both written and verbal

• Competent in MS Office, especially Word and Excel

• Strong interpersonal skills, able to work well with clients and colleagues

Desirable:

• Experience in PPE certification or understanding of product standards

Benefits:

• 25-30 days annual leave (service-related)

• Life assurance

• Group personal pension plan

• Income protection

• Free on-site parking

• Flexible working hours