Sales Administrator

Burton Bolton & Rose Recruitment Services Ltd; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a proactive Sales Administrator to enhance their busy sales office. In this dynamic role, you will manage client order requirements from initial contact through to delivery, ensuring exceptional customer service and satisfaction. Your responsibilities will include handling orders via phone and email, utilizing a computer system for order details, and optimizing sales through upselling and cross-selling. This position offers a great opportunity to contribute to a thriving sales environment while honing your skills in order management and customer relations.

Qualifications

• Strong customer service skills are essential for managing client orders.
• Experience in sales and order management is beneficial.

Responsibilities

• Manage customer orders from initiation to delivery.
• Upsell and cross-sell to maximize sales revenue.

Skills

Customer Service Skills

Order Management

Sales Skills

Tools

Computer System

Job description

A busy sales office requires a Sales Administrator to manage client order requirements and arrange deliveries. Good customer service skills are needed for this role.

Some of your duties will include:

• Managing customer order requirements from instigation stage through to delivery stage
• Dealing with orders received from customers over the telephone and by email
• Setting up details of customer order requirements on the computer system
• Upselling and cross-selling at all opportunities to maximize sales revenue
• Allocating stock required to meet customer order requirements and arranging deliveries
• Informing clients of delivery dates and ensuring goods are dispatched on schedule