Sales Administrator

Frontline Recruitment Group; Derby; On-site; GBP 26,000 - 27,000; Full time

Job summary

A recruitment agency in Derby is looking for a Sales Order Administrator. In this role, you will process customer orders accurately and ensure efficient communication with clients. The ideal candidate should have strong organisational skills and previous experience in administration or customer service. Join a thriving business and develop your skills in a supportive environment. Salary ranges from £26,000 to £27,000 per year, with benefits including a company pension and free on-site parking.

Benefits

Company pension

Free parking

On-site parking

Qualifications

• Proven experience in an administrative role, preferably within order processing or customer service.
• Strong attention to detail with excellent organisational skills.
• Excellent communication skills, both written and verbal.

Responsibilities

• Process incoming customer orders using the company's order management system.
• Liaise with customers to confirm order details and resolve issues.
• Collaborate with warehouse management for timely product delivery.

Skills

Attention to detail

Organisational skills

Communication skills

Problem-solving attitude

Team player

Education

GCSE or equivalent

Tools

Microsoft Office Suite

Order management systems

Job description

Overview

We are seeking a detail-oriented and proactive Sales Order Administrator to join our clients team in Derby. Easily reached from Derby City Centre, the successful candidate will play a crucial role in processing customer orders from initiation to fulfilment, ensuring accuracy and efficiency throughout the process. This position requires strong organisational skills and the ability to communicate effectively with customers to guarantee customer satisfaction. If you are looking for an opportunity to contribute to a thriving business at a period of growth, while developing your skills in sales order administration, we encourage you to apply for this exciting position immediately!

Responsibilities

• Process incoming customer orders accurately and efficiently using the company's order management system.
• Liaise with customers via the telephone to confirm order details, address inquiries, and resolve any issues related to their orders.
• Collaborate with the warehouse management to ensure timely delivery of products.
• Maintain accurate records of all orders, including changes and cancellations, in compliance with company policies.
• Administration tasks

Requirements

• Proven experience in an administrative role, preferably within an order processing or customer service environment.
• Strong attention to detail with excellent organisational skills.
• Proficient in using computer software, including Microsoft Office Suite and order management systems although full training will be given so not essential.
• Excellent communication skills, both written and verbal, with a customer-focused approach.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Familiarity with inventory management processes is advantageous but not essential.
• A positive attitude towards problem-solving and continuous improvement is highly valued.
• A good telephone manner
• A team play

Benefits

• Company pension
• Free parking
• On-site parking

Schedule

• Day shift 8:00am-5:00pm - Early finish Friday (2:30pm)
• Monday to Friday
• No weekends
• 40 hours per week

Experience

• Administration: 1 year (preferred)
• Customer service: 1 year (preferred)

Education

• GCSE or equivalent (preferred)

Pay

• Weekly pay: 1 week in arrears
• Salary: £26,000.00-£27,000.00 per year
• Salary: Negotiable, dependent upon experience