Sales Administrator

Ballyvesey Holdings; Coventry; On-site; GBP 18,000 - 23,000; Full time

Job summary

Midlands Truck & Van in Coventry is seeking a Sales Administrator to join the team. You’ll support sales processes, handle invoicing, stock checks and customer communications to ensure a smooth Mercedes-Benz buying experience.

Working hours 8:30-17:30, Monday to Friday, you will liaise with progressors, body builders and VOSA where required, and use Kerridge for invoicing and AFRL for tax. Experience in automotive retail preferred.

Responsibilities

• Complete taxation forms in respect of applications and refunds, raising cheques for sign off as required
• Withdraw stock sales and ensure vehicle adoption and payment for new vehicles
• Locate sold orders not in stock and arrange transfers and payments while notifying the sales person of shortfalls
• Process vehicle transfer requests ensuring documentation is complete and payments received
• Monitor vehicle deliveries to align with orders and update stock records
• Invoicing/crediting using Kerridge
• Taxing on AFRL system and liaising with VOSA for vehicle alterations
• Liaising with progressor to ensure vehicles are ready for delivery
• Able to complete HPI's, VMC/NMR
• Issuing vehicle warranties (AutoProtect)
• Liaising with Body Builders regarding vehicles and completion dates
• Prepare general correspondence as requested
• Ensure compliance with company policies and statutory requirements; deliver Mercedes-Benz experience in all interactions

Job description

Midlands Truck & Van is an approved Mercedes-Benz Franchised Commercial Vehicle Dealer with dedicated locations in Birmingham, Boston, Coventry, Dunstable, Milton Keynes, Peterborough, Wellingborough and Wolverhampton.

We are proud to offer New Van and New Truck Sales, Used Van and Used Truck sales and Aftersales solutions including 24hr servicing and parts availability.

We are now looking for a Sales Administrator to join the team in Coventry.

Accountabilities:

• Complete taxation forms in respect of applications and refunds, raising cheques for sign off as required
• Ensure that all sales from stock are withdrawn from stock records and that necessary actions are taken to ensure vehicle adoption and payment for new vehicles
• Locate sold orders not in stock and order or arrange necessary transfer and payment, in line with commitment to customer notifying sales person of any anticipated shortfalls
• Process all requests for vehicles to be transferred out ensuring that all necessary documentation is complete, vehicles removed from stock lists and any necessary payments received
• Monitor the receipt of vehicle deliveries to ensure that they are in line with orders made and vehicle details are added to vehicle stock records
• Invoicing / crediting in using Kerridge
• Taxing on AFRL system / liaising with VOSA for vehicle alterations
• Liaising with progressor to ensure vehicles are completed ready for delivery
• Able to complete HPI's, VMC / NMR
• Issuing vehicle warranties (using AutoProtect)
• Liaising with Body Builders regarding vehicles and completion dates
• Prepare general correspondence as requested
• Ensure that within their area of operation all Company and Trade Associations policies, procedures and minimum standards are met and that all statutory requirements including trading standards, fire, health and safety are adhered to
• Handle all internal and external customers and suppliers with courtesy and ensure the Mercedes-Benz experience is delivered to all contacts at all times

Hours:8:30-17:30 Monday- Friday.