Sales Administrator

Pertemps; Atcham; On-site; GBP 22,000 - 26,000; Full time

Job summary

A reputable staffing service in Atcham is seeking a Sales Administrator to provide high-quality administrative and customer support. Key responsibilities include preparing quotations, processing orders, and handling customer queries. The ideal candidate will have a strong background in customer service and administrative roles, excellent communication skills, and proficiency in Microsoft Office. This position ensures the efficient running of daily operations.

Qualifications

• Previous experience in a customer service, administrative, or sales support role is essential.
• Strong attention to detail and ability to meet deadlines.
• Confident user of Microsoft Office (Excel, Word, Outlook).

Responsibilities

• Preparing and sending quotations to customers via email and telephone.
• Processing quotations, orders, and proformas accurately.
• Handling customer queries and ensuring timely order delivery.

Skills

Strong verbal and written communication skills

Highly organised

Proficient in Microsoft Office

Experience in customer service

Ability to work under pressure

Job description

Sales Administrator

Atcham - Shrewsbury. Salary 26k.

Overview

This role is focused on providing high-quality administrative and customer support, ensuring smooth coordination of internal sales processes and effective communication across departments. The position combines customer service, order administration, and sales support to contribute to the efficient running of day-to-day operations.

Key Responsibilities

• Preparing and sending quotations to customers via email and telephone
• Processing quotations, orders, and proformas using internal systems, ensuring records are accurate and up to date
• Liaising with customers regarding their orders and payments
• Accurately interpreting customer requirements to ensure correct products and services are provided
• Coordinating with departments such as Purchasing and Operations to support on-time order delivery
• Generating internal manufacturing or sub-assembly orders as required
• Supporting purchasing activities for back-to-back orders
• Providing customers with product/application information, with input from technical colleagues where needed
• Flagging and reporting missing or unusual product details to the relevant teams
• Handling and resolving customer queries, escalating where appropriate
• Organising transportation and logistics for international shipments
• Maintaining records and reports, including daily sales updates
• Assisting with general administrative tasks and other ad hoc duties as required

Skills and Profile

• Strong verbal and written communication skills, with excellent attention to detail
• Highly organised, with the ability to follow structured processes and meet deadlines
• Capable of working independently as well as collaboratively across teams and departments
• Confident user of Microsoft Office (Excel, Word, Outlook)
• Previous experience in a customer service, administrative, or sales support role (essential)
• Ability to remain calm and proactive under pressure, with a positive and resilient attitude

Working Hours

Monday–Thursday: 08:30–17:00
Friday: 08:30–15:30