Sales Administration Coordinator - Part Time

CV Recruitment; Newcastle-under-Lyme; On-site; GBP 13,000 - 18,000; Part time

Job summary

A leading recruitment agency is seeking a part-time Sales Administration Coordinator based in Newcastle-under-Lyme. The role involves delivering outstanding customer service, handling inquiries, processing orders, and managing schedules within a supportive team. Ideal candidates will have experience in customer account management, strong organizational skills, and the ability to work under pressure. The position offers flexible hours with potential for permanent engagement.

Qualifications

• Experience in sales, service, or customer account management.
• Ability to prioritize workload and work under pressure.
• Demonstrated ability to coordinate diary schedules and manage tasks.

Responsibilities

• Deliver excellent service to customers and engineers.
• Handle inquiries regarding equipment and service calls.
• Manage daily schedules for engineer appointments.

Skills

Customer Account Management experience

Organisation skills

IT literate

Communication skills

Job description

Sales Administration Coordinator - Part Time 19.5 Hours per week

£14 per hour

Newcastle under Lyme

Temporary leading to Permanent Opportunity

The Role:

Working for a successful local supplier of equipment to trade

Reporting the Equipment Sales Manager

You will be responsible for delivering an excellent service to customers and engineers

You will be working in a small friendly team

Dealing with enquiries regarding equipment, spares and breakdowns over the phone and via email

Logging new service callouts, chasing up engineers/suppliers for updates, logging job sheets, quoting repairs & ordering parts

Ensuring that the CLIK software system is kept updated with updates to jobs, and all job timescale SLA’s are being met

Producing engineer install paperwork, liaising with the install teams and subcontractors to ensure installations are completed successfully

Processing service & equipment invoices and dealing with any disputes to quickly close jobs down

Quoting & ordering new catering equipment for individual orders

Assisting with ordering equipment for projects and checking quotes/drawings for accuracy

Overseeing and managing the daily schedule for engineers appointments with customers

Arranging call outs, scheduling customers deliveries

All other associated administration duties including raising invoices and processing orders

Skills and Attributes required:

You must thrive of a variety of challenges and work well under pressure, able to prioritise your own workload

Possesses the ability to liaise with people at all levels

Able to communicate in a friendly yet professional manor

Able to work well from own initiative and to tight deadlines

Sales, Service or Customer Account Management experience essential

It is essential that are highly organised and I.T literate

Able to demonstrate the ability to coordinate diary schedules and a background and experience in a similar role

The Hours:

Part Time - 3 Days

Wednesday to Friday

9.30am - 4.30pm

Some Additional hours may be required to cover when Equipment Sales Manager is on Holiday