Sales/Accounts Administrator

Black Cat Fireworks; Huddersfield; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading fireworks company in Huddersfield is seeking an Accounts Administrator to support sales and financial operations. You will manage client contacts, process orders, and resolve account discrepancies. Ideal candidates have experience in accounts administration and strong data entry skills. Join our team for a collaborative work environment with seasonal opportunities.

Qualifications

• Experience in accounts administration or customer service.
• Understanding of accounting principles and data entry proficiency.
• Excellent communication skills for relationship building.

Responsibilities

• Act as the main contact for key clients, handling queries and records.
• Process sales orders, invoices, and credits efficiently.
• Conduct account reconciliations and resolve discrepancies.

Skills

Accounts administration experience

Customer service skills

Data entry skills

Interpersonal skills

Organizational skills

Tools

Microsoft Excel

Office Suite programs

Oracle JD Edwards E1

Job description

Overview

Join Our Team at Black Cat Fireworks!

Position: Accounts Administrator
Location: Huddersfield, West Yorkshire

About Us

At Black Cat Fireworks, our dedicated team manages sales, logistics, account management, technical support, marketing, and design, ensuring our customers experience the thrill of our fireworks like never before. We pride ourselves on our innovative approach and unwavering dedication to excellence.

What You’ll Do

As an Accounts Administrator, you will play a crucial role in supporting our Sales, Logistics, and financial operations. This position combines traditional account administration responsibilities with entry-level account management duties, including:

• Act as the day-to-day contact for key clients, addressing queries and ensuring accurate data records.
• Process sales orders, invoices, and credit notes efficiently.
• Conduct account reconciliations and collaborate with customer accounts to resolve any discrepancies.
• Liaise with carriers and logistical partners to ensure timely deliveries.
• Develop and maintain strong relationships with customers, serving as the primary point of contact.
• Address customer inquiries professionally, ensuring timely issue resolution.
• Monitor account activities, providing updates to customers on orders and deliveries.
• Support the team with various administrative tasks, including data entry and documentation management.
• Handle customer inquiries via phone and assist in our factory shop when needed.
• Maintain and update databases with relevant information regularly.

Who You Are

• Previous experience in accounts administration or customer service is preferred.
• Strong understanding of accounting principles and excellent data entry skills.
• Proficient in Microsoft Excel and other Office Suite programs.
• Excellent interpersonal and communication skills, capable of building strong relationships.
• Highly organised with great attention to detail and the ability to manage multiple tasks simultaneously.
• A team player who thrives in a collaborative environment and is passionate about delivering exceptional customer service.

Why Join Us

At Black Cat Fireworks, we not only deliver thrilling products but also a collaborative and supportive work environment. You’ll have the opportunity to work during our peak seasons (Bonfire Night & New Year) while enjoying flexibility throughout the rest of the year.

If you possess strong analytical and organizational skills and want to contribute to a team committed to excellence, we invite you to apply today!

Join Black Cat Fireworks and help us light up the sky with excitement!

Job Type: Full-time

Application question(s):

• Do you have experience working in an accounts administration or customer service role?
• Do you have a strong understanding of accounting principles?
• Are you proficient in Microsoft Excel and other Office Suite programs?
• Have you previously worked with Oracle JD Edwards E1?

Work Location: In person