Sales Account Manager (Cyber Security), Remote

Net Talent; City of Edinburgh; Remote; GBP 35,000 - 50,000; Full time

Job summary

A Managed Security Service Provider in Scotland seeks an experienced Sales Account Manager to enhance client relationships and deliver professional services. The role is remote-friendly, focusing on client satisfaction and supporting the sales team. Ideal candidates must have strong organizational and communication skills, and a passion for the company's products. This position offers a competitive salary and various benefits including unlimited holiday and remote working options.

Benefits

Competitive salary

Bonus scheme

Unlimited holiday entitlement

5% pension contribution

Private healthcare

Employee assistance programme

Remote working

Personal development programme

Responsibilities

• Build and improve relationships with customers.
• Review company practices for client satisfaction.
• Identify potential opportunities for sales.
• Educate clients about products and services.
• Address client complaints promptly.
• Collaborate with internal departments.

Skills

Organisational skills

Understanding client needs

Building trusted relationships

Effective communication

Passion for products

Verbal and written communication skills

Job description

Net Talent are delighted to be partnering with an ambitious Managed Security Service Provider established in Scotland with a growing global footprint. They are driven to help protect organisations against the rising threat of cyber-attacks in an ever-evolving digital world.

The have become a known Microsoft Security Partner with NCSC status as well as several prestigious awards to their name. More importantly, they are a people focused organisation who recognise their success is all down to the employees who make it happen. This is their biggest achievement!

Due to ambitious growth plans for 2024, they are looking to add an experienced Sales Account Manager to their team. This can be a home-based role anywhere in the UK.

The Account Manager is responsible for delivering high-quality professional services engagements across both the Cyber and Information Security realms. They will build and develop existing relationships with existing clients, informing the sales team of sales opportunities.

Responsibilities:

• Build and improve relationships with customers.
• Review company practices to ensure clients get maximum satisfaction from their purchases.
• Identify potential opportunities and inform the sales team to follow up.
• Educate and inform clients about the company’s products and services.
• Attend to client complaints and ensure they are resolved promptly.
• Work with internal departments to ensure company meets clients’ expectations.

Skills required:

• Great organisational skills.
• Ability to fully understand all client’s business and needs.
• Ability to be able to build trusted relationships, with clients and internally.
• Effective communication/people skills.
• Be passionate about the products and services you can provide.
• Great verbal and written communication skills.

Success in my role will include:

• Increasing revenue from the client portfolio by 20%.
• Building strong relationships with all customers and get great feedback about you and your business.
• Being able to articulate the cyber security maturity for all assigned customers.
• Producing and delivering to account plans for assigned customer portfolio.
• Building strong internal relationships and get great feedback from colleagues.

What’s included?

• Competitive salary
• Bonus scheme
• Unlimited holiday entitlement
• 5% pension contribution
• Private healthcare
• Employee assistance programme
• Remote working
• Personal development programme