Sales Account Manager

JR United Kingdom; Worcester; On-site; GBP 30,000 - 50,000; Full time

Job summary

Heartbeat UK is seeking a proactive Sales Account Manager to enhance key accounts in the hotel and accommodation sectors. This role involves managing client portfolios, developing strategic relationships, and driving business growth. Join a dynamic team and shape the future of your accounts with exciting projects and professional development opportunities.

Qualifications

• Proven track record in sales/account management, ideally in hospitality.
• Experience with hotel chains or accommodation providers.
• Full UK driving licence and willingness to travel nationwide.

Responsibilities

• Manage and grow a portfolio of clients in hotel and student accommodation sectors.
• Develop strategic relationships with operators and contractors.
• Identify and convert new business opportunities across the UK.

Skills

Communication

Negotiation

Relationship Building

Sales Management

Tools

CRM Systems

Excel

Job description

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**Job Category:** Permanent

**Location:** Redditch(with UK-wide travel)

**Region:** UK wide

**About Heartbeat UK:**

Heartbeat UK is a leading specialist in furniture and interior solutions for the hospitality and accommodation sectors, working with some of the UK's most recognisable brands including Premier Inn, Travelodge, IQ Student Accommodation and other fast-growing operators. With a reputation for high-quality delivery and innovative design, we support the full fit-out lifecycle – from manufacturing to on-site installation – across major hotel chains and large-scale student accommodation projects.

**The Role:**

We're seeking a proactive, driven and commercially-minded **Sales Account Manager** to grow and manage key accounts in the hotel and student accommodation markets. This is an exciting opportunity to build lasting client partnerships, deliver exceptional service, and play a key role in the ongoing growth of Heartbeat UK’s national portfolio.

**Key Responsibilities:**

- Manage and grow a portfolio of clients in the hotel and student accommodation sectors

- Develop strategic relationships with operators, developers, contractors, and consultants

- Identify and convert new business opportunities across the UK

- Manage the full sales cycle from initial contact to final order

- Attend face-to-face client meetings, site visits and industry events

- Collaborate with our in-house design, estimating and project teams to develop tailored solutions

- Keep accurate records via CRM and report on account progress

**You’ll Need:**

- A proven track record in sales/account management, ideally within the hospitality or accommodation fit-out sector

- Experience working with hotel chains, developers or large-scale accommodation providers

- Confidence in building relationships with senior decision-makers

- Strong communication and negotiation skills

- A self-starter attitude with the ability to work independently and as part of a team

- Full UK driving licence and willingness to travel nationwide

**Nice to Have:**

- Knowledge of FF&E or furniture/interior fit-out projects

- Experience dealing with main contractors or project management firms

- Familiarity with CRM systems and Excel

**Why Join Us?**

At Heartbeat UK, we offer the energy of a growing company with the backing of an experienced and supportive leadership team. You’ll work on exciting projects, with the opportunity to shape the direction of your accounts and be rewarded for your success.

**Interested?**

If you're ready to take the next step in your sales career and work with some of the biggest names in hospitality and accommodation, please send your CV and a short cover note.