Sales Account Manager

HIRING PEOPLE; Northampton; On-site; GBP 30,000 - 35,000; Full time

Job summary

A well-established merchandise company in Northampton is looking for a Sales Account Manager (B2B) to drive client growth and manage relationships. This full-time role involves generating leads, preparing quotes, and maintaining customer satisfaction. Candidates should have prior experience in sales and excellent communication skills. A strong emphasis is placed on customer service and detail-oriented work.

Benefits

£30,000 - £35,000 salary based on experience

Commission structure - Circa £40k OTE

25 days annual leave plus public holidays

Complimentary lunch weekly

Regular company wellbeing events

Qualifications

• Experience in a similar role, preferably in merchandise.
• Proven account management ability.
• Strong Excel skills and computer literacy.

Responsibilities

• Generate and qualify new sales leads.
• Prepare quotes in Excel for processing via QuickBooks.
• Maintain client relationships and satisfaction.

Skills

Attention to detail

Verbal communication

Written communication

Customer service

Organizational skills

General computer literacy

Numeracy

Tools

Excel

QuickBooks

Job description

Overview

Are you seeking a challenging and rewarding opportunity that allows you to apply your experience and expertise to drive business success? Our client, a well-established merchandise company with over 30 years of industry experience, is looking for a driven, motivated, and creative individual to join their expanding team.

Due to continued business growth, they are recruiting a Sales Account Manager (B2B) to join their small but dynamic, family-run company.

About the Company

The company specialises in branded merchandise and clothing, boasting an impressive portfolio of clients ranging from Formula One teams and global champagne producers to NHS providers, logistics firms, and warehousing specialists.

Role Overview

The Sales Account Manager will play a key role in growing the company's client base, initiating new business opportunities, preparing quotes and proposals, and maintaining strong customer relationships. This is a full-time, office-based position.

Benefits

• £30,000 - £35,000 per annum (depending on experience)
• Commission structure - Circa £40k OTE
• 25 days annual leave plus public holidays
• Complimentary lunch one day per week
• Regular company wellbeing events

Key Requirements

• Exceptional attention to detail and strong verbal and written communication skills
• Previous experience in a similar role (preferably within the merchandise industry)
• Proven ability to develop and manage profitable customer accounts
• Excellent Excel skills and general computer literacy
• Outstanding customer service principles
• Strong numeracy and organisational skills

Key Responsibilities

• Generate and qualify new sales leads
• Source and develop customer referrals
• Schedule sales activities in line with business targets
• Make sales calls to new and existing clients
• Source pricing and information from suppliers
• Prepare quotes in Excel for processing via QuickBooks
• Liaise with graphic designers and suppliers to review and approve artwork
• Maintain consistent communication with clients through a structured contact strategy
• Represent the company at internal and external exhibition sales events
• Keep accurate sales records and reports for team tracking
• Manage and update customer data within the CRM system
• Respond promptly to customer enquiries and ensure satisfaction
• Monitor competitor activity, market trends, and product developments

How to Apply

Interested candidates are invited to submit an up-to-date CV using the link provided. Suitable applicants will be contacted directly by our client.