Sales Account Manager

SeedLegals; London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as an Account Manager where you'll manage a diverse portfolio of innovative startups. This role emphasizes building long-term relationships and maximizing customer value through strategic insights and tailored solutions. You will be part of a vibrant team that values collaboration and diversity, working in an environment that fosters growth and innovation. Enjoy flexible working arrangements, generous annual leave, and opportunities for professional development while contributing to the success of startups across the UK.

Benefits

25 days annual leave plus bank holidays

Working-from-home allowance

Flexible working hours

Classpass membership

Lunch provided twice a week

Health insurance

Life insurance

Critical illness cover

Share options

Free fruit and coffee

Qualifications

• Proven success in exceeding sales targets in a B2B environment.
• Strong relationship-building skills with a focus on long-term customer value.

Responsibilities

• Manage a portfolio of over 400 startups, focusing on their strategic plans.
• Identify upsell and cross-sell opportunities to enhance client value.

Skills

Account Management

B2B Sales

Customer Relationship Management

Data Analysis

Time Management

Education

Bachelor's Degree

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

About SeedLegals

We're the leading provider of automated legal solutions for startups in the UK, with offices in London, New York and Paris, and a team in Ireland.

We believe entrepreneurship should be accessible to everyone. Since we launched in 2016, we've served more than 50,000 startups who have collectively raised more than £2 billion on our platform. We've changed how early-stage companies fundraise, reward their teams and scale their businesses, forever.

Our values are key to our success; here at SeedLegals, we:

• Invest and trust in each other;
• Are committed to a growth mindset;
• Embrace diversity and cultivate inclusion;
• And are driven by customer success.

About the Role

We are currently seeking a dynamic, engaging, and organised Account Manager to join our high-performing Sales Team. In this role, you will take ownership of and manage a portfolio of existing customers within our Existing Business Sales function at SeedLegals.

About the Team

The Existing Business team oversees all companies beyond their initial point of purchase. Upon a customer's onboarding, you will initiate a strategy call to understand their key goals and plans for the upcoming year. Subsequently, you will develop a relevant contact strategy, encompassing check-in calls, pertinent email updates, and Quarterly Business Reviews (QBRs). Your focus will be on ensuring the sustained success of your accounts on SeedLegals while uncovering and capitalising on upsell and cross-sell opportunities to optimise the value our platform provides to founders. Your performance will be measured through quarterly revenue goals which we break down in weekly and monthly KPI's.

Requirements

• You have a track record of exceeding targets, ideally in a similar B2B sales role
• You have experience in account management or consultative selling, with a focus on long term customer value OR have a strong sales acumen and are ready for your next challenge in a longer term relationship role
• You enjoy building rapport and fostering long term relationships
• You are self-sufficient and self-motivated, trusted to manage your own time and hunt out proactive opportunities within your accounts
• You are exceptionally organised and have good time management
• You are a team player, and thrive in an environment of close collaboration and best practice sharing
• Ideally, you are able to demonstrate a passion for the Startup ecosystem

Responsibilities

• Own and manage a portfolio of over 400 innovative startups who are looking to take their business to the next level
• Build brilliant relationships with your clients so that you are on the pulse in terms of their strategic plans for the future
• Regularly analysing data on your portfolio of clients to identify key triggers to cross sell various products to your clients based on their specific needs, primarily across Funding, Options and R&D
• Create a regular and recurring revenue stream from your clients through educating them of the benefits of our product portfolio
• Add value to your clients in order to minimise churn and secure renewal of their SeedLegals subscription
• Increase the lifetime value of your portfolio accounts by balancing cross-sell and up-sell opportunities alongside developing long-term customer relationships

Further information: There is a requirement to attend an in office day once a week.

Benefits

You'll join a friendly, motivated and multicultural team of founders, investors, developers and growth hackers. We're based in Islington, in the heart of London.

• You'll get responsibility (and plenty of it!).
• 25 days annual leave plus bank holidays and your birthday off.
• Access to world class training from some of the most experienced individuals in UK startup law, investment, and entrepreneurship.
• Learning, development and networking opportunities.
• Share options. You'll be eligible for the SeedLegals performance-based share option scheme.
• Great offices with free fruit and coffee
• Fully remote or in the office: entirely up to you.
• £250 Working-from-home allowance to set up your home office
• Flexible working
• Classpass
• Lunch is on us! Up to twice a week (when in the office)
• Enhanced Maternity and Parental Leave
• Further benefits including health, life insurance and critical illness cover.