Sales Account Manager

Hilti (Canada) Corporation; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Hilti is looking for an Account Manager to engage meaningfully with customers and enhance their productivity and safety. This role includes fieldwork, understanding customer needs, and developing solutions while utilizing top CRM systems. Enjoy comprehensive benefits, incentives, and a supportive team environment for personal growth.

Benefits

Extensive onboarding & training process

Incentives for best performers

10% salary increase after 2 years of high performance

33.5 days’ holiday with opportunity to buy additional days

Private healthcare and life insurance

6% pension contribution

Company vehicle and fuel/charging card

Company laptop and mobile phone

£2,000 reward for referring a candidate

Qualifications

• Customer-facing/sales experience gained in any industry.
• Full, clean, manual UK driving license required.

Responsibilities

• Engage with customers to understand their needs and provide tailored solutions.
• Manage the sales area operationally and strategically using Salesforce.
• Build relationships with focus customers while uncovering new business leads.

Skills

Customer-facing experience

Solution-oriented approach

Organizational skills

Resilience

Drive

Curiosity

Job description

What's the role?

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

What does the role involve?

On a day-to-day basis, you can expect to:

• Go out into the field to see our customers, ask them open questions to understand their needs and provide a tailor-made solution
• Demonstrate our innovative products and state-of-the-art software to customers on-site
• Further develop ‘focus’ customers by building relationships, as well as uncovering new business leads
• Be responsible for the operational, organisational and strategic management of your sales area, fully utilizing the top-in-class CRM system, Salesforce

What you need is:

• Customer-facing/sales experience gained in any industry
• Solution-oriented approach – you have the ability to uncover customers’ pain points and needs in order to provide our best-suited solutions
• You share our values – commitment, teamwork, courage and integrity
• Resilience and adaptability – you will be comfortable to meet all levels of customer from a site operator to managing director
• Drive – a motivated approach to achieving success and overcoming challenges
• Curiosity – you have a passion to learn, develop and grow
• Organizational skills – you are excellent at managing your time and priorities, and can easily work autonomously
• A full, clean, manual UK driving license to visit our customers on site 5 days a week, Monday to Friday

Who should apply?

We don’t expect you to be a construction or sales expert. For us, it’s about the right person – our training will cover the rest!

What do we offer?

At Hilti we have a passionate and inclusive global team and a caring and performance-driven culture. This means you are part of something special – a place where you can grow, surrounded by colleagues who support you and safe in the knowledge your results will be recognised and rewarded.

In addition to a competitive base salary and uncapped bonus potential, we offer a comprehensive benefits package and other perks, including:

• Extensive onboarding & training process and companywide events in Manchester
• Incentives for best performers such as trips to places like New York City, Milan, and Miami
• Minimum 10% salary increase after 2 consecutive years of high performance through our Star Development Programme
• 33.5 days’ holiday (inc. Bank Holidays) with opportunity to buy additional days
• Private healthcare, life insurance and wellbeing support
• 6% pension contribution
• Company vehicle and a fuel/charging card
• Company laptop and mobile phone
• £2,000 reward for referring a successful candidate to Hilti