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Sales & Account Handler

Red Recruits

Croydon

On-site

GBP 40,000 - 60,000

Full time

30+ days ago

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Job summary

An established industry player is seeking a dynamic Sales & Account Handler to join their friendly team in Croydon. This role focuses on sales and customer service within the Baggage & Courier department, where you will initiate contact with customers, provide quotes, and convert inquiries into bookings. You will thrive in a fast-paced environment while ensuring excellent customer service throughout the removal process. If you enjoy a customer-facing role with a mix of sales and operational responsibilities, this opportunity is perfect for you. Join a team with a strong work ethic and make a significant impact in the industry!

Qualifications

  • Experience in sales and customer service is crucial.
  • Background in removals is not necessary.

Responsibilities

  • Initiate contact with customers and manage inquiries.
  • Provide quotes and follow up to convert inquiries into bookings.
  • Deliver excellent customer service throughout the removal process.

Skills

Sales Experience
Customer Service
Communication Skills
Organizational Skills

Job description

Position: Sales & Account Handler
Location: Croydon, UK
Salary: Depending on experience
Working Hours:
8:45 AM - 5:00 PM (30 minute lunch break)
8:45 AM - 5:30 PM (1 hour lunch break)

Role Overview:

The role focuses on both sales and customer service within our Baggage & Courier department. While a background in removals isn't necessary, experience in sales and customer service is crucial. The environment is fast-paced, but you'll be joining a friendly team with a strong work ethic.

Key Responsibilities Include:
  1. Initiating contact with customers and managing inquiries.
  2. Providing quotes for the Baggage/Courier department (for moves under 20 pieces).
  3. Following up with customers to convert inquiries into bookings.
  4. Coordinating with couriers and operations to schedule jobs.
  5. Delivering excellent customer service throughout the removal process.
  6. Handling payments and required shipping documents.
  7. Assisting with customer queries.
  8. Supporting warehouse duties, including package labeling and warehouse organization.

We believe this role is perfect for someone who enjoys a customer-facing role with a mix of sales and operational responsibilities.

Contact Us:

If you know anyone who might be interested or if you'd like more details, please feel free to get in touch.
careers@redrecruit.com
01376 503567

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