Sales Account Executive (Saas)

Are you a proven closer who thrives on building and converting your own sales pipeline in the digital customer experience space?

As a key member of the Commercial team, you'll drive the entire sales journey—from identifying high-potential opportunities to negotiating and closing transformational deals with major brands. You'll represent our clients cutting-edge digital customer experience solutions that are reshaping how companies engage with their customers.
We're seeking a strategic, results-driven dealmaker ready to make a significant impact on our growth trajectory.

Your Impact

• Strategic Lead Generation: Develop and qualify high-value opportunities within retail and adjacent sectors
• End-to-End Sales Leadership: Own the complete sales cycle from prospecting through to contract closure
• Revenue Acceleration: Consistently exceed new business targets by securing deals that drive digital transformation
• Client-Centric Strategy: Collaborate with cross-functional teams to craft tailored sales approaches and compelling value propositions
• Executive Relationship Building: Establish and cultivate trusted partnerships with senior decision-makers and C-suite executives
• Consultative Solution Selling: Partner with solutions specialists to design and present customised, high-impact proposals
• Complex Deal Navigation: Confidently structure and negotiate sophisticated agreements that deliver mutual value
• Pipeline Management: Maintain precise forecasting with a well-qualified, accurately staged sales pipeline
• Market Expansion: Spearhead our growth across the retail sector and broader digital CX marketplace

• Proven success in B2B sales within digital services, CX technology, SaaS, or transformation consulting
• Demonstrated ability to close high-value, multi-stakeholder enterprise deals
• Working for a BPO wouldalso be desirable
• Exceptional commercial acumen with the ability to translate complex business challenges into compelling solution narratives
• Deep understanding of customer experience ecosystems and the technologies driving innovation—including CRM, automation, and omnichannel service delivery
• Thrives in fast-paced, high-growth environments with the resilience to exceed ambitious targets