Safety Investigation Officer

Heathrow; London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

Join Heathrow as a Safety Investigation Officer to play a crucial role at one of the world's busiest airports. You'll be responsible for investigating airside incidents, driving improvements in safety, and developing relationships with key stakeholders, all while helping to craft a safe operating environment.

Benefits

Competitive Salaries

Performance-based annual bonuses

Generous annual leave

Market-leading pensions

Private health insurance

Learning and development opportunities

Qualifications

• Ability to compose clear formal safety investigation reports.
• Understanding of regulatory environment relevant to Heathrow operations.
• Capacity to demonstrate a curious mindset in investigations.

Responsibilities

• Conduct investigations according to airside safety procedures.
• Ensure recommendations from reports are tracked to completion.
• Develop proactive safety improvement plans.

Skills

Investigative Skills

Communication

IT literate

Relationship Building

Analytical Thinking

Education

Valid UK Driving Licence

Tools

Microsoft Office

SharePoint

Job description

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Introduction

There’s nothing quite like the buzz you’ll feel when you’re playing a crucial role at the heart of one of the busiest airports in the world. With more than 1,000 arriving and departing flights on a normal day, the Airside and Airspace Operations team works with customers and suppliers to ensure the safe, efficient and effective operation of the airfield and aircraft. Every day, you’ll discover a world of fresh possibilities, when every decision taken has a real impact on the way our whole airport operates.

Introduction

There’s nothing quite like the buzz you’ll feel when you’re playing a crucial role at the heart of one of the busiest airports in the world. With more than 1,000 arriving and departing flights on a normal day, the Airside and Airspace Operations team works with customers and suppliers to ensure the safe, efficient and effective operation of the airfield and aircraft. Every day, you’ll discover a world of fresh possibilities, when every decision taken has a real impact on the way our whole airport operates.

You’ll join a high-performing team with a wide range of skills and a shared passion to make every journey better. You’ll be part of a team that not only delivers a safe and efficient operation every day but is also at the cutting edge of innovation, crafting and delivering new technology and infrastructure. Whether your role is to improve process efficiency, monitor aircraft movements or oversee safety measures, you’ll be vital to the continuing smooth running of our airport.

Job Description

The Airside Safety Investigation Officer is responsible for investigating all Airside occurrences and observations, helping to drive improvement in Airside Safety, and contributing to making a step change in Health, Safety & Environmental performance across the Airside Operation.

This role is Monday- Friday business hours.

Your role will involve

• Conducting accident, incident or near miss investigation in accordance with Heathrow airside safety procedures and other applicable legislation.
• Ensuring that the recommendations arising from reports and investigation are allocated to responsible managers, and performance against these tracked to completion.
• Providing management information arising from incident reports and safety observation data to enable the development of proactive safety improvement plans to be shared with the wider airside team.
• Producing communications material which reinforce key safety messages and promote safe behaviours on the airfield.
• Developing positive relationships with key stakeholders as part of safety investigations e.g., NATS, ground handlers.
  
  
  

These Skills Are Essential

• A valid UK driving licence - if successful you will require a medical assessment and driving test in order to obtain your airside driver’s permit.
• Understanding of the regulatory environment under which Heathrow operates, and practical application of relevant documentation, such as that produced by EASA and the CAA – UK Reg (EU) 376/2014’ and ‘UK Reg (EU) 139/2014).
• Ability to compose clear, concise, and technically accurate formal safety investigation reports in line with Just Culture principles.
• Ability to build and maintain relationships across multiple departments and Team Heathrow organisations.
• IT literate with the ability to operation and develop Sharepoint based reports systems, as well as Microsoft Office products to a good level.
• Ability to demonstrate a curious mindset and risk-based approach to investigating incidents and accidents.
  
  
  

Ideally, you’ll also have:

• Knowledge of Health, Safety & Environmental legislation.
• An understanding of Airside Operations.
  
  
  

About Us

There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow . Working arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Airlines and Aviation

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