Safety Camera Case Administrator

Sussex Police; United Kingdom; Remote; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Career progression

LGPS pension scheme

Generous annual leave

Discounts for everyday spend

Parental leave

Wellbeing guidance and support

Discounted healthcare scheme

Job summary

Sussex Police is seeking a proactive administrator to join the Camera & Ticket Process Team within the Road Safety Team. You will manage administration of Fixed Penalty offences and input data into CTSU systems across multiple interfaces to ensure timely processing.

Role requires meticulous data handling, ability to work to deadlines, and clear liaison with officers, courts and course providers. Flexible working options may be discussed.

Qualifications

• Excellent communication, interpersonal and telephone skills.
• Ability to work with minimum supervision and as part of a team.
• Attention to detail and accuracy in data input.
• Ability to work under pressure and meet deadlines.
• Excellent organisational and time-management skills.

Responsibilities

• Prepare and administer the processing of Fixed Penalty Road Traffic offences across Sussex.
• Input offences into CTSU systems (NICHE, PENTIP, Hummingbird DM, EROS, LEDS, NDORS).
• Coordinate diversion courses via NDORS, NDORS guidelines and court processes.
• Liaise with Safety Camera Technicians, RPU, Divisional Officers and course providers.
• Attend court and provide concise factual evidence when required.
• Support Operations Department and Road Safety Team during policing initiatives.

Skills

Excellent communication

Self-motivation

Teamwork

Attention to detail

Time management

Problem solving

Decision making

Tools

NICHE

PENTIP

Hummingbird DM

EROS

LEDS

NDORS

Job description

Division / Department - Operations Command
Grade - Grade 7
Status - Full Time and Part Time Available
Contract Type - Permanent
Salary Grade Range - £26,703 - £28,914
Working Hours - 37.0 Hours per Week
Shift Allowance - No
Politically Restricted - No
Location - Shoreham

The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

Chief Constables' Message

We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe.

We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you.

We wish you all the very best with your application.

The Role & Key Responsibilities

An exciting opportunity has arisen to join the ever expanding Camera & Ticket Process Team within the Sussex Police Road Safety Team (RST).

The role will be to prepare and process the administration of all Fixed Penalty Road Traffic offences throughout Sussex, sourced from all areas within the organisation e.g. Safety Camera Technicians, Fatal Five Team, Road Policing Unit (RPU) and Divisional Officers. To ensure appropriate disposal within prescribed time limits, encompassing diversion courses via National Driver Offender Retraining Scheme (NDORS), Conditional Offers and Court process in order to reduce the numbers of killed and seriously injured (KSI) users of Sussex roads.

In joining this friendly and passionate team you will be responsible for the preparation and administration of offences generated by the Force e.g. Safety Camera Detections, Traffic Offence Reports (TOR), Fixed Penalty Tickets (FPT) and Vehicle Defect Rectification (VDR). To accurately input and administer all Road Traffic and Public Order offences into bespoke CTSU systems such as NICHE, PENTIP, Hummingbird Document Manager (DM), EROS, LEDS and NDORS thus enabling effective and efficient processing, ensuring appropriate outcomes within prescribed timelines set by legislation, National Police Chiefs Council (NPCC) and NDORS guidelines.

To check eligibility regarding various courses for offenders, input their information into NDORS, and liaise with all course providers, but in particular AA DriveTech. To administer the process and actively promote and encourage educational diversion courses to offenders in order to change driver behaviour for continued road safety and as an alternative to prosecution. To prepare and process different forms of evidential offence media and images generated.

Identifying accuracy and the severity of the offences to determine the correct course of action. Ensure all evidence captured is correct and can stand up to scrutiny throughout the entire process. To respond to all forms of correspondence on a daily basis and be the first point of contact from the public, RST, Sussex Police officers, Magistrates Court / Crown Prosecution Service (CPS) and other external agencies for technical, legislative and general enquiries. Ensure that any disclosure is within the terms of the Data Protection Act 1998. To make decisions on a daily basis, dealing with mitigation, complaints from members of the public, both verbally and written, taking into consideration time frames, evidence, legislation, public interest and various forms of emergencies and/or exemptions.

To liaise closely with Safety Camera Enquiry Officers, Case Workers, Case Directors, Camera Technicians, Force colleagues and course providers on a daily basis regarding offenders and offences. To prepare large quantities of court files, including statements on behalf of Camera Technicians, RPU and Divisional Officers for all Road Traffic and Public Order offences, ensuring all evidence is contained in readiness for prosecution. To provide additional administrative support to Operations Department, Camera Technicians, RPU and Divisional Officers during road policing safety initiatives, both national and international campaigns e.g. European Traffic Police Network (TISPOL).

To attend court when required and give concise, factual evidence on behalf of RST and Sussex Police.

Undertake other duties appropriate to the grade and character of work as may be reasonably required, including specific duties of a similar or lesser graded post.

Skills & Experience

• Excellent communication, interpersonal and interactive skills, including excellent telephone manner and conflict resolution.
• Self-motivated with the ability to work with minimum supervision and as part of a team.
• Ability to adapt style and embrace change quickly and appropriately to suit the circumstances.
• Strong attention to detail.
• Able to work in a target driven and pressurised environment to tight timescales.
• To be able to use your own initiative including the ability to prioritise and organise workloads.
• To have an enquiring mind with the ability to problem solve efficiently and effectively.
• The ability to make quick decisions based on the facts presented.

Why Work With Us?

Policing is an exciting 24/7 business and we all have commitments outside work. We’re invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part time working. We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public. This may include flexi-time and home working.

We take pride in looking after our people and offer a variety of benefits;

• career progression
• contributory pension scheme (LGPS)
• generous annual leave allowance
• discounts for everyday spend
• generous and supportive parental leave
• financial and mental wellbeing guidance and support
• discounted contributory healthcare scheme

We are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.

We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement.

We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here .

We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.

Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding [e-mail] to your address/contact list to ensure you receive all communications.

This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.

Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;

• vacancies in collaborated units are available to all officers and staff across both Forces
• vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally
• if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment

Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.