Safety and Security Engineer

North; Norwich; On-site; GBP 25,000 - 40,000; Full time

Job summary

A leading company in intelligent technology solutions seeks a Fire and Security Engineer in Norwich. The role involves installing and servicing critical safety systems, ensuring customer satisfaction, and contributing to a collaborative team environment. Candidates should possess relevant technical expertise, strong communication skills, and necessary certifications. This position offers opportunities for growth in a supportive workplace committed to diversity and inclusion.

Qualifications

• Full UK driving license is required.
• DBS clearance for public sector work is necessary.
• Technical certifications like IPAF, PASMA, Asbestos Awareness are beneficial.

Responsibilities

• Install, commission, and service a range of fire and security systems.
• Provide on-site technical support during reactive and planned visits.
• Participate in a 24/7 on-call rota.

Skills

Technical expertise in relevant areas

Good people management skills

Service orientation

Effective verbal communication

Flexibility for installation tasks

Job description

Overview

North builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. We focus on three specialist sectors: public services, enterprise & data centres, and defence & justice.

Our people are industrious and inventive. We collaborate closely with clients to understand their needs and challenges, delivering solutions that make environments better connected, easier to manage, safer, and more efficient.

At North, we are pioneering and fun. We build meaningfully, think bigger, and always advance. Our diverse services and customers make every day different. We value connecting people, skills, and technologies in innovative ways.

Responsibilities

Description of Role

Our Fire and Security engineering team is central to our business. Our engineers are multi-skilled across various technologies and products, with extensive knowledge built over many years. Customer service and delivering high-quality engineering are priorities. This role includes mentored training and development, with opportunities for future progression.

• Install, commission, and service our range of field equipment including fire and intruder alarms, CCTV, access control, audio-visual, public address, and voice alarm systems.
• Perform retrofit upgrades/extensions to existing systems as part of remedial works.
• Provide excellent customer service.
• Interpret site plans based on survey documentation for installations.
• Respond to reactive call-outs aiming for first-time fixes.
• Offer on-site technical support and solutions during reactive and planned visits.
• Complete documentation according to company standards.
• Follow strict H&S guidelines.
• Participate in a 24/7 on-call rota.
• Advise customers on new products and services to enhance efficiency.

Qualifications

Skills, knowledge, and experience required for development include:

Experience

• Ability to work independently and in a team.
• Strong communication, interpersonal, and organizational skills.
• Flexibility and self-motivation.
• Full UK driving license.
• DBS clearance for public sector work.

Skills

• Good people management skills.
• Technical expertise in relevant areas.
• Competent administrative skills and knowledge of internal systems.
• Commercial awareness, including system design and pricing.
• Service orientation with flexibility for installation tasks.
• Effective verbal communication.
• Team player and relationship builder.
• Experience with BAFE/SSAIB/NSI accredited companies.
• Valid CSCS/ECS card.
• Certifications like IPAF, PASMA, Asbestos Awareness.
• Current electrical qualifications.
• Knowledge of industry-standard manufacturers such as Bosch, Hikvision, Gallagher, etc.
• Gallagher Access Control skills are preferred.

Behaviours

• Can-do attitude and motivation to succeed.
• Empathy and supportiveness.
• Focus on best practice delivery.

North offers a competitive salary, excellent benefits, and growth opportunities. We celebrate diversity and are committed to an inclusive environment. Further details will be discussed during the application process.