Safety and Security Administrator

Nottingham Forest Football Club; West Bridgford; On-site; GBP 60,000 - 80,000; Full time

Job summary

An English football club is seeking an individual to support matchday safety operations at The City Ground. Responsibilities include coordinating stewarding requirements, managing attendance records, and providing administrative support. The ideal candidate has strong organizational skills and experience in a similar role. A flexible approach and good knowledge of Microsoft applications are required. This full-time position operates on-site in Nottingham.

Benefits

Access to tickets for events

Employee Assistance Programme

Discounts at high street shops and gyms

Discount within Club shop

Free on-site parking

Qualifications

• Strong organizational skills with excellent attention to detail.
• Ability to prioritize and manage workload effectively.
• Flexibility to deal with issues at short notice.

Responsibilities

• Assist with matchday safety operations and stewarding organization.
• Prepare staff deployment for events and ensure accurate timekeeping.
• Maintain uniform inventory and assist in training new staff.

Skills

Experience in coordinating stewarding requirements

Excellent administration skills

Good knowledge of Microsoft Applications

Prior experience in delivering training

Strong interpersonal skills

Job description

Salary: Please state your expectations within your application

Contract: Full Time, 37.5 hours a week

Location: The City Ground, Nottingham, NG2 5FJ

Department:Safety and Security

Reporting to:Deputy Safety Officer (Staff)

Closing Date For Applications:15th August 2025

About the Role:

To assist and support with key aspects of the matchday safety operation for all Club fixtures and events at The City Ground and Training Ground, specifically all administrative duties and organisation of all stewarding requirements, whilst ensuring compliance with the General Safety Certificate for the Club as issued by Nottinghamshire County Council under:

• The Safety of Sports Grounds Act 1975 (as amended)
• Fire Safety and Safety of Places of Sport Act 1987

The Perks of the Job:

• Opportunity to access tickets for events at The City Ground.
• Employee Assistance Programme.
• Access to high street and gym discounts.
• Discount within our Club shop.
• Free on-site parking.

Key Tasks and Responsibilities:

• Arrange all safety staff cover for all Club events and fixtures, including the weekly stewarding requirements for the Training Ground.
• Prepare and provide staffing deployments for all area supervisors with staff lists and positions.
• Assist with ensuring all matchday safety & security staff follow the correct signing in process so that all staffing information is accurate.
• Undertake all matchday time and attendance administration (currently Humanforce), preparing all timesheets and paperwork for Payroll to ensure correct payment of staff.
• Liaise with Payroll regarding any queries and deal with any reference requests for casual staff.
• Assist with setting up and manage the turnstile monitoring system in preparation for matchdays on a game-by-game basis (currently Teamcard) and provide post-match attendance figures and people flow reports for use internally and externally e.g. by the FA and EFL.
• Assist with maintaining steward information within the personnel system and produce photo identification for all casual matchday staff.
• Assist with the Matchday Accreditation process for all safety staff.
• Maintain an inventory for all uniform and equipment issued to stewards, including ensuring all uniform and equipment is accounted for after each matchday.

• Support in the organisation and delivery of training for new matchday staff and development training for existing matchday staff. To include but not restricted to induction training, formal qualifications suitable for role, continued professional development.
• Responsible for recording lost/found property – to include enquiries to return items were possible.
• Prepare admin that is required for Safety, Security & Stewarding aspects of the matchday operation.
• Assist with collating all matchday safety paperwork after each fixture and ensure it is filed away appropriately.
• Complete any other administrative tasks that may be required to support the Safety & Security team.

What are we looking for:

• Experience in a similar role involving coordinating stewarding requirements & administration for large events.
• Excellent administration skills, is very well organised, displays excellent attention to detail and able to prioritise and manage workload.
• Good knowledge of Microsoft Applications (Word, Excel, PowerPoint etc).
• Prior experience in delivering training.
• Highly developed problem-solving skills, is resilient, works well in pressurised and stressful situations.
• Flexibility to deal with issues out of hours and at short notice.
• Fosters a team approach both within and between departments assisting others where appropriate.
• Strong interpersonal skills with the ability to communicate confidently especially with Operational Departments, the People & Culture Department and our Safety Staff workforce.

Forest For Everyone

We aim to create a culture which embraces and celebrates our differences, enables individuals to feel comfortable, maximise their potential and eliminate discrimination.

Nottingham Forest Football Club is an equal opportunities employer and welcomes applications from all suitably qualified persons, regardless of age, disability, gender, gender reassignment, marital / civil partnership status, pregnancy / maternity leave, race, religion/belief, sexual orientation, or any other legally protected characteristic.

Nottingham Forest Football Club is a signatory of the FA’s Football Leadership Diversity Code. We are committed to developing policies to promote equal opportunities and diversity within our workforce. To monitor our progress against these commitments, we require all applicants to provide accurate diversity data during the application process.

Disability Confident Committed Employer

We are a Disability Confident Committed employer. We encourage applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.

If you are likely to meet the definition of being a "disabled person" according to theEquality Act 2010, you may be eligible to apply for an interview via theDisability Confident Scheme- please indicate this in your application form below. The information you share with us about your health or disability will not be used in recruitment selections.

Our Commitment to Safeguarding

As part of the Club’s commitment to safeguarding, the successful applicant may be required to undergo a Disclosure Barring Service (“DBS”) check or an enhanced DBS check. The results of a DBS check will be considered on an individual basis, and the Club will act in a proportionate manner when deciding whether or not to proceed with the appointment.

An FA Enhanced DBS disclosure is required for all relevant new appointments to the Club. Individuals will be asked to declare any convictions, cautions or reprimands, warnings or bind-overs that may have been incurred. The Club reserves the right to carry out risk assessments where content has been disclosed on a DBS disclosure if it feels that it is relevant to the job requirements. Failure to satisfy the Club and the PL's safeguarding requirements may lead to the job offer being withdrawn or, if they have already started employment, summary termination of the employment.