Safety and Compliance Officer

The London Clinic; London; On-site; GBP 34,000 - 39,000; Full time

Job summary

The London Clinic is seeking a proactive Safety and Compliance Officer to join the Clinical Governance Team. This role supports patient safety and compliance across the hospital by managing incident reporting, improvement actions, and working closely with clinical teams to enhance healthcare outcomes.

Benefits

Contributory pension scheme

Private Medical Healthcare

33 days annual leave

Season ticket travel loan

Career development opportunities

Qualifications

• Experience in healthcare governance or compliance roles.
• Familiarity with Patient Safety Incident Response Framework (PSIRF).
• Strong administrative and IT skills.

Responsibilities

• Support patient safety reporting and investigations.
• Track improvement actions with clinical teams.
• Maintain accurate records of safety activity.

Skills

Administrative skills

Communication

Organisational skills

Attention to detail

Education

Educated to A Level or equivalent standard

Tools

Excel

PowerPoint

Word

Job description

Job summary

* Support the Patient Safety Incident Response Framework (PSIRF) process, ensuring incidents are properly reported, investigated, with learning disseminated and actioned according to hospital protocols.* Work closely with the clinical teams to identify opportunities for improving patient safety, providing necessary administrative support for improvement actions.
Main duties of the job

The Safety and Compliance Officer will provide high-quality support to the Clinical Governance Team, working closely with the Patient Safety Manager to undertake a variety of key administrative and support functions. This role is an excellent opportunity for an experienced officer with strong administrative skills, a solid understanding of essential IT systems (such as Excel, Power point and Word), and an ability to prioritise a diverse workload. Additionally, the role will contribute to the development of actions that address patient safety risks and improve care outcomes, working closely with clinical teams to track and evidence the actions taken and the impact of these improvements. The Safety and Compliance Officer will have a solid understanding of the pillars of clinical governance, with a focus on Patient Safety Incident Response Framework (PSIRF).
About us

The London Clinic is one of the UK's largest private hospitals, located in the heart of Marylebone. We deliver high-quality care across a broad range of specialties and are known for our commitment to innovation, patient experience, and clinical excellence.We are proud to be an inclusive employer and encourage applications from all backgrounds.

Job description

Job responsibilities

We're looking for a proactive and detail-focused Safety and Compliance Officer to join our Clinical Governance team at The London Clinic, in Marylebone. This is an important role supporting patient safety and regulatory compliance across the hospital, helping us uphold high standards of care. About us Established in 1932, The London Clinic is one of the UK's largest independently owned non-profit hospital, with state-of-the-art facilities located on Harley Street. We have circa 1200 employees, a total of 8 premises, and we are dedicated to providing the best, personalised healthcare with a breadth of surgical and medical expertise. Our main hospital spans 8 floors comprising of 234 beds and 10 theatres. Other premises include, The Duchess of Devonshire Wing (Cancer Centre), The London Clinic Eye Centre and 4 premises providing consulting room suites and diagnostic services. About the role You'll work closely with the Patient Safety Manager to support the administration and coordination of key safety and compliance processes. This includes supporting incident investigations, communicating safety messages, tracking improvement actions, and maintaining our internal reporting systems. The role offers real variety and the chance to work closely with clinical and non-clinical teams, contributing to meaningful improvements in patient outcomes. It's a great opportunity for someone with strong administrative skills, a working knowledge of governance or compliance frameworks, and the confidence to build relationships across different teams. Location: The London Clinic, 1 Park Square West, London Contract: Full-time, Permanent (37.5 hours per week, Monday to Friday) Salary: £34,715 - £39,000 - depending on experience Hours: 37.5 hours per week, Monday to Friday Hybrid Working: 3 days onsite Benefits package:

Contributory pension scheme (total annual contribution up to 20%).

Private Medical Healthcare.

33 day's annual leave (Inclusive of bank holidays).

Season ticket travel loan, family friendly benefits, and a wide range of discounts with a variety of retailers/services, plus much more.

We also offer excellent career development; with clear career pathways and access to further education.

This role would suit someone with a strong background in healthcare administration, a proactive approach to managing workload, and a keen interest in patient safety and quality improvement. A solid understanding of the pillars of clinical governance, including the Patient Safety Incident Response Framework (PSIRF), will be important. Key Duties:

Support the management of safety incidents under PSIRF, helping ensure robust reporting, investigations and learning.

Coordinate weekly safety communications and help drive forward improvement actions with clinical teams.

Maintain accurate and confidential records of patient safety activity.

Work with the Clinical Governance Analyst to support the DatixWeb system.

Help monitor compliance with key clinical quality standards and KPIs.

Assist with planning and tracking improvement initiatives that improve patient outcomes.

Provide general administrative support to the Governance team and contribute to wider governance and safety projects.

Skills and Experience:

Previous experience in a healthcare governance, patient safety or compliance support role

Strong administrative and IT skills (Excel, Word, PowerPoint)

Clear understanding of clinical governance or patient safety principles

Excellent communication and organisational skills

Able to manage competing priorities and work independently

Experience using DatixWeb or similar incident reporting systems

Knowledge of CQC compliance and regulatory frameworks

Experience supporting investigations or compiling assurance reports

Why apply? You'll be joining a values-led organisation where people are proud to work. We're committed to delivering the best in patient care, and that means investing in our people. This is a great opportunity to build your governance knowledge and grow in a supportive and dynamic environment. The London Clinic has charitable status which is fundamental to our identity and how we operate, enabling our teams to invest in treatments, technology and facilities that benefit our patients, staff and the wider community. We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team. The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.

Job description
Job responsibilities

We're looking for a proactive and detail-focused Safety and Compliance Officer to join our Clinical Governance team at The London Clinic, in Marylebone. This is an important role supporting patient safety and regulatory compliance across the hospital, helping us uphold high standards of care. About us Established in 1932, The London Clinic is one of the UK's largest independently owned non-profit hospital, with state-of-the-art facilities located on Harley Street. We have circa 1200 employees, a total of 8 premises, and we are dedicated to providing the best, personalised healthcare with a breadth of surgical and medical expertise. Our main hospital spans 8 floors comprising of 234 beds and 10 theatres. Other premises include, The Duchess of Devonshire Wing (Cancer Centre), The London Clinic Eye Centre and 4 premises providing consulting room suites and diagnostic services. About the role You'll work closely with the Patient Safety Manager to support the administration and coordination of key safety and compliance processes. This includes supporting incident investigations, communicating safety messages, tracking improvement actions, and maintaining our internal reporting systems. The role offers real variety and the chance to work closely with clinical and non-clinical teams, contributing to meaningful improvements in patient outcomes. It's a great opportunity for someone with strong administrative skills, a working knowledge of governance or compliance frameworks, and the confidence to build relationships across different teams. Location: The London Clinic, 1 Park Square West, London Contract: Full-time, Permanent (37.5 hours per week, Monday to Friday) Salary: £34,715 - £39,000 - depending on experience Hours: 37.5 hours per week, Monday to Friday Hybrid Working: 3 days onsite Benefits package:

Contributory pension scheme (total annual contribution up to 20%).

Private Medical Healthcare.

33 day's annual leave (Inclusive of bank holidays).

Season ticket travel loan, family friendly benefits, and a wide range of discounts with a variety of retailers/services, plus much more.

We also offer excellent career development; with clear career pathways and access to further education.

This role would suit someone with a strong background in healthcare administration, a proactive approach to managing workload, and a keen interest in patient safety and quality improvement. A solid understanding of the pillars of clinical governance, including the Patient Safety Incident Response Framework (PSIRF), will be important. Key Duties:

Support the management of safety incidents under PSIRF, helping ensure robust reporting, investigations and learning.

Coordinate weekly safety communications and help drive forward improvement actions with clinical teams.

Maintain accurate and confidential records of patient safety activity.

Work with the Clinical Governance Analyst to support the DatixWeb system.

Help monitor compliance with key clinical quality standards and KPIs.

Assist with planning and tracking improvement initiatives that improve patient outcomes.

Provide general administrative support to the Governance team and contribute to wider governance and safety projects.

Skills and Experience:

Previous experience in a healthcare governance, patient safety or compliance support role

Strong administrative and IT skills (Excel, Word, PowerPoint)

Clear understanding of clinical governance or patient safety principles

Excellent communication and organisational skills

Able to manage competing priorities and work independently

Experience using DatixWeb or similar incident reporting systems

Knowledge of CQC compliance and regulatory frameworks

Experience supporting investigations or compiling assurance reports

Why apply? You'll be joining a values-led organisation where people are proud to work. We're committed to delivering the best in patient care, and that means investing in our people. This is a great opportunity to build your governance knowledge and grow in a supportive and dynamic environment. The London Clinic has charitable status which is fundamental to our identity and how we operate, enabling our teams to invest in treatments, technology and facilities that benefit our patients, staff and the wider community. We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team. The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.

Person Specification

Qualifications

Essential

• * Educated to A Level or equivalent standard

Experience

Essential

• * Able to demonstrate awareness of Clinical Governance and Patient Safety Incident Response Framework (PSIRF)

Person Specification
Qualifications

Essential

• * Educated to A Level or equivalent standard

Experience

Essential

• * Able to demonstrate awareness of Clinical Governance and Patient Safety Incident Response Framework (PSIRF)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
UK Registration

Applicants must have current UK professional registration. For further information please see

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
UK Registration

Applicants must have current UK professional registration. For further information please see

Employer details

Employer name

The London Clinic
Address

20 Devonshire Place

West End

W1G 6BW

Employer's website