Safeguarding Manager

Financial House; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Financial House is seeking a Safeguarding Manager to own the end-to-end safeguarding framework, ensuring customer funds are segregated, reconciled, and protected at all times. You will collaborate with Finance, Compliance, Risk, and Treasury, and serve as a key contact for the FCA and external auditors on safeguarding matters.

You will design policies, perform reconciliations, monitor risks, and support audits, with a focus on evolving regulatory requirements and training internal stakeholders

Qualifications

• Proven experience in safeguarding, CASS oversight, or client money/assets in a regulated EMI, payments firm, or bank.
• Strong understanding of Electronic Money Regulations 2011 and FCA safeguarding requirements.
• Experience with safeguarding reconciliations and audit processes.

Responsibilities

• Design, implement, and maintain the safeguarding policy and procedures.
• Perform and oversee safeguarding reconciliations across funds and accounts.
• Monitor safeguarding shortfalls or excesses and resolve promptly.
• Maintain relationships with safeguarding banks/institutions and monitor counterparty risk.
• Prepare regulatory returns and reports related to safeguarding (e.g. REP-CASS).
• Support internal and external audits and liaise with the FCA on safeguarding queries.
• Keep the safeguarding framework up to date with evolving regulation.
• Provide training and guidance to internal stakeholders on safeguarding obligations.
• Identify and remediate control gaps to improve the safeguarding control environment.

Skills

Safeguarding experience

CASS oversight

Regulatory engagement

Attention to detail

Analytical skills

Stakeholder communication

Job description

As Safeguarding Manager, you will own the end-to-end safeguarding framework, ensuring customer funds are appropriately segregated, reconciled, and protected at all times. You'll work closely with Finance, Compliance, Risk, and Treasury teams, and act as a key point of contact for the FCA and external auditors on safeguarding matters.

Key Responsibilities

• Design, implement, and maintain the firm's safeguarding policy and procedures in line with the EMRs and FCA guidance (including CASS-adjacent safeguarding principles)
• Perform and oversee daily/periodic safeguarding reconciliations across relevant funds and accounts
• Monitor and manage safeguarding shortfalls or excesses, ensuring timely resolution
• Maintain relationships with safeguarding banks/institutions and monitor counterparty risk
• Prepare and submit regulatory returns and reports related to safeguarding (e.g. REP-CASS or equivalent)
• Support internal and external audits, and liaise with the FCA on safeguarding-related queries
• Keep the safeguarding framework up to date with evolving regulation, including upcoming reforms to the safeguarding regime
• Provide training and guidance to internal stakeholders on safeguarding obligations
• Identify and remediate control gaps, driving continuous improvement of the safeguarding control environment

What We're Looking For

• Proven experience in a safeguarding, CASS oversight, or client money/assets role within a regulated EMI, payments firm, or bank
• Strong understanding of the Electronic Money Regulations 2011 and FCA safeguarding requirements
• Experience with safeguarding reconciliations and audit processes
• Excellent attention to detail and strong analytical skills
• Confident communicator, comfortable engaging with regulators, auditors, and senior stakeholders