Safeguarding Care Co-Ordinator - East PCN

NHS; Hereford; Hybrid; GBP 20,000 - 30,000; Part time

Job description

We are excited to recruit to the post of Safeguarding Care Coordinator to work within our Primary Care Network - PCN - to support outstanding safeguarding governance and working relationships with partner organisations across the East PCN.

The post holder will be required to work across practices in the PCN and the community supporting patients. There may be a need to work remotely depending on the requirements of the role.

The successful candidate will:

1. be passionate about upholding excellent standards of care responsive to the specific needs of patients, families and carers.
2. be organised, methodical and motivated by designing clear and efficient processes.
3. be a keen team player with excellent organisational skills and the ability to work under pressure at times.
4. be able to communicate effectively with health practitioners and providers in the wider health and care system to co-ordinate care and problem solve where necessary.
5. be open to new ideas and able to implement systems to deliver services differently and better.

*This is a part time role working 25 hours per week*

*Interviews are expected to be held on 28th & 29th April 2025*

Main duties of the job

The Safeguarding Care Coordinator post provides a rewarding opportunity to work alongside Lead GPs and Practice teams to develop efficient processes and systems at the very heart of general practice. They will support member practices to:

1. Provide central co-ordination for safeguarding information and communication to help GPs plan care for vulnerable patients.
2. Maintain consistent protocols for safeguarding administration, document handling, record management and communication with partner organisations.
3. Support multi-disciplinary team working - communicating between teams who have a joint role in looking after vulnerable patients; the Primary Care Network team, Multi Agency Safeguarding Hub and the ICB.

About us

The East Herefordshire PCN includes - Ledbury Health Partnership, Colwall Surgery, Cradley Surgery and Nunwell Surgery.

This beautiful part of the county borders Worcestershire and Gloucestershire, within easy reach of the M50 and in the shadow of the Malvern Hills Area of Outstanding National Beauty. Our PCN is forward-looking with strong relationships between practices and community providers.

Herefordshire General Practice and Primary Care Networks are supported by the GP Federation - Taurus Healthcare - to enable the best of local services and the benefits of at scale working.

Job responsibilities

JOB PURPOSE:

The Adult and Child Safeguarding Care Co-ordinator in the East PCN will have a key role in supporting the Senior Safeguarding Care Coordinator and Safeguarding Lead GPs to protect our most vulnerable patients.

The role will:

• support the Senior Safeguarding Care Coordinator to work within East PCN GP Practices and provide central co-ordination for safeguarding information and communication to support care planning.
• be GP-facing with the core responsibility of maintaining consistent protocols regarding safeguarding information across the network.
• provide information and support to colleagues, while overseen by the Senior Safeguarding Care Coordinator.
• support the audit and research of safeguarding practice within the PCN and disseminate learning to colleagues to improve safeguarding practice across the PCN.
• be responsible for day-to-day safeguarding administration, document handling, record management and recording communications with partner organisations.
• support multi-disciplinary team working and provide assistance with liaison between the Primary Care Network team, Multi Agency Safeguarding Hub and the ICB.

This post will be supervised and line-managed by the Senior Safeguarding Care Coordinator for the East PCN. Clinical supervision (as appropriate) will be provided by designated practice Safeguarding Leads. Taurus Healthcare will provide support with employment and safeguarding liaison.

*A full job description and person specification is attached to this advert*

Person Specification

Other

• Understanding of confidentiality and Data Protection.
• Required to travel to meetings and work from other locations as required in order to carry out work across the federation.

Qualifications

• GCSE English or equivalent level.
• GCSE Mathematics or equivalent level.
• Safeguarding training children and adults level 2.
• ECDL or equivalent level of keyboard/IT skills.
• Clinical Qualification Registered Nurse/ Registered Midwife, Registered Allied Health Professional or relevant experience as a social worker.

Experience

• Working knowledge of Microsoft office Word, Excel, Outlook and PowerPoint and using video calling software e.g. Microsoft teams.
• Experience of using IT systems such as EMIS.
• Experience of working in a health or social care setting.
• Experience of partnership/collaborative working and of building relationships across a variety of organisations.
• Knowledge of safeguarding and the associated legislative framework.
• Proven ability to recognise and manage risk.

Qualities and Attributes

• Reliable, conscientious and flexible approach to work.
• Commitment to reducing health inequalities and proactively working to reach people from diverse communities.
• To be able to work independently on own initiative.
• Ability to maintain confidentiality.

Skills

• Good interpersonal communication skills, both written and verbal.
• Ability to manage and prioritise own work to meet deadlines.
• Ability to work effectively as part of a team.
• Ability to communicate confidently with staff of all seniority levels.
• Good level of accuracy and attention to detail.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.