Safeguarding Business Support

Wakefield Council; Wakefield; On-site; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking an experienced administrator to join their Children and Young Peoples directorate. This dynamic role offers a variety of tasks, including minute taking, reception duties, and supporting social work teams. The ideal candidate will possess excellent customer care and communication skills, with a strong focus on attention to detail and the ability to work independently. This position is part of a flexi-time scheme, allowing for a balanced work-life schedule. Join a dedicated team committed to making a difference in the lives of children and families, while enjoying corporate offers and discounts for employees.

Benefits

Corporate Offers and Discounts

Discounted Travel Tickets

Leisure Membership

Qualifications

• Experience in administration, particularly in sensitive environments.
• Strong customer care and communication skills are essential.

Responsibilities

• Minute taking at multi-agency meetings and reception duties.
• Handling telephone calls and managing room bookings.

Skills

Customer Care

Communication Skills

Attention to Detail

Teamwork

Initiative

Education

Relevant Administrative Experience

Tools

Social Care Recording System

Office Software

Job description

Are you flexible, looking for a challenge and a role where no two days are the same? Then this is the role for you!

We are looking for an experienced administrator to work within the Children and Young Peoples directorate in the Wakefield Families Together Castleford and Airedale Cluster based at The Airedale Centre, Castleford.

Excellent customer care and communication skills are essential along with the ability to work as part of a team or independently using your own initiative. Duties include:

1. Minute Taking at various multi-agency meetings
2. Reception duties
3. Dealing with telephone calls from members of the public and internal colleagues
4. Room bookings
5. Financial tasks
6. General administrative tasks to support our senior managers and social work teams and other professionals, which includes regularly updating our social care recording system

Accuracy and attention to detail is essential as many tasks are required to be completed within statutory timescales.

Due to the nature of these roles, it is essential that you are fully aware of all aspects of data protection and confidentiality as you will be working in an environment dealing with extremely sensitive and emotive information on a daily basis including information relating to the abuse and injuries to children and young people.

Core office hours are 8.30 - 17.00 Monday to Thursday and 8.30 - 16.30 on a Friday. This post is part of the flexi time scheme.

Suitable applicants will be invited to an assessment centre and interview which will involve some practical admin/IT tests and an interview.

A standard DBS check and clearance will be required for the posts.

Wakefield Council employees have access to corporate offers and discounts from local and national companies on a wide range of products and services, including discounted travel tickets and leisure membership.

If you would like any further information, please contact Shaun McDonald on 07900 759 875 or [e-mail] or Suzanne Nash on 07917 628 488 or [e-mail].

To apply, please click the Apply Now link below.