Safe Haven Team Lead

Teesside Mind Ltd; Middlesbrough; On-site; GBP 60,000 - 80,000; Full time

Job summary

A mental health support organization in Middlesbrough is seeking committed individuals for the role of Safe Haven Team Lead. This pivotal role involves leading a multidisciplinary team to provide compassionate support for individuals in crisis during evenings and weekends. The Team Lead ensures quality service delivery and supports strategic goals. If you are passionate about mental health and have a commitment to care, this position may be for you.

Responsibilities

• Act as the senior practitioner on shift for the Safe Haven, ensuring service delivery is safe, effective, and aligned with organisational standards and values.
• Support the Manager in implementing strategic goals and maintaining service quality during operational hours.
• Lead a multidisciplinary team to provide high-quality care in a compassionate, professional, and empathetic environment.

Job description

Overview

Teesside Mind is seeking experienced and committed individuals to join our team as Safe Haven Team Leads. These two roles are central to the delivery of Redcar Safe Haven, a newly established service offering a compassionate community-based alternative to complement NHS crisis support.

Operating during evenings and weekends, the Safe Haven provides a non-clinical, welcoming environment for individuals experiencing mental health crisis or emotional distress. The service is staffed by a multidisciplinary team including mental health practitioners and peer workers. As Team Lead, you will act as the senior practitioner on shift, ensuring the service is delivered safely, effectively, and in line with organisational standards and values. You will also support the Manager in implementing strategic goals and maintaining service quality during operational hours.

This is a vital leadership role within a pioneering service that places compassion, dignity, and community at the heart of crisis support. As Team Lead, you will ensure that individuals in distress receive high-quality care and that the team operates with professionalism, empathy, and integrity.

Ours is a vibrant organisation to work for and our staff are our most important asset. We know just how important the benefits of a mentally healthy workplace are. So, it\'s only natural that our people and our culture are at the heart of all we do. Staff wellbeing is a high priority for us and we take great care and pride in making sure that everyone who works with us feels valued and supported. We\'re dedicated, friendly and open, working together to improve the lives of local people experiencing mental health problems.

Responsibilities

• Act as the senior practitioner on shift for the Safe Haven, ensuring service delivery is safe, effective, and aligned with organisational standards and values.
• Support the Manager in implementing strategic goals and maintaining service quality during operational hours.
• Lead a multidisciplinary team (including mental health practitioners and peer workers) to provide high-quality care in a compassionate, professional, and empathetic environment.

Qualifications

Qualifications are not specified in the provided description.

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