SACT Scheduler (Systemic Anti-Cancer Treatment) / Administrator

Chelsea and Westminster Hospital NHS Foundation Trust; City Of London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading healthcare provider in London is seeking an experienced SACT Scheduler to coordinate treatment appointments and manage related administrative tasks. The role involves liaising with patients and healthcare teams to ensure effective scheduling. Applicants should have strong scheduling and communication skills, along with experience using healthcare management systems. This role offers the opportunity to contribute to high-quality patient care in a supportive environment.

Qualifications

• Experience in scheduling healthcare appointments.
• Strong communication skills to liaise with patients and staff.
• Familiarity with patient management systems.

Responsibilities

• Coordinate scheduling of Systemic Anti-Cancer Treatment.
• Liaise with patients about their treatment bookings.
• Manage electronic treatment scheduling systems.

Skills

Scheduling

Communication

Patient management

Tools

Cerner

ChemoCare

Job description

Overview

A Vacancy at Chelsea and Westminster Hospital NHS Foundation Trust. The Gazzard Day Unit (GDU) SACT (Systemic Anti-Cancer Treatment) Scheduler is an integral member of the Gazzard Day Unit and will work under the supervision of the Senior Charge Nurse. The post holder will coordinate all administrative aspects of GDU, covering both HIV and Cancer services, including scheduling and coordinating the provision of SACT, HIV care, capacity management, some clerical duties and data collection and also have managerial responsibilities for band 3 admin staff in GDU.

Responsibilities

• To deal with all new SACT referrals from clinicians, ensuring the first SACT is scheduled within Cancer Waiting Time targets
• To liaise directly with the patient regarding their bookings for first SACT and subsequent treatments – providing information and reassurance.
• To schedule all SACT treatment on GDU in line with local guidelines and protocols.
• To manage, amend and maintain the electronic SACT diary and ChemoCare, in order to ensure treatment scheduling
• To closely liaise with the CNS and teams in arranging venous access, prior to commencing SACT
• With support of the nursing staff to manage, amend and maintain the electronic SACT diary and ChemoCare, in order to ensure treatment scheduling is kept up to date and accurate.
• To plan SACT and unit capacity efficiently, having consideration for a range of factors such as nursing staff rota, pharmacy turnaround times and availability of blood results.
• Liaise with Medical teams and Pharmacy Technical Services, ensuring SACT is prescribed and appropriate documentation complete.
• Attend weekly prescribing and Clinical Nurse Meetings.
• To be competent at admitting patients on Cerner as daycase/regular day attender/inpatient.
• Schedule/book referrals from the HIV services, linked to GDU in a timely manner. Taking into account the overall capacity of the unit.
• Liaise with GDU nursing staff and HIV doctors regarding any complex referrals.
• To ensure all patients leave GDU with an appointment for their relevant SACT or clinic follow up.
• To reschedule appointments for patients whose treatment has been cancelled or delayed
• To adhere to patient booking processes on Cerner.

About the Trust

Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.

We have nearly 7,000 members of staff that arePROUD to Carefor nearly one million people. Both hospitals provide full clinical services, including full maternity, emergency and children’s, in addition to a range of community-based services across London, such as award-winning sexual health and HIV clinics.

We’re one of the best performing Trusts in the country. We’re also one of the top trusts to work for – our staff says they’re engaged, motivated, and would recommend us as a place to work and receive treatment.

Our Trust has been rated by the Care Quality Commission as ‘Good’ in all five of the main domains of safe, effective, caring, responsive and well-led, giving us an overall rating of ‘Good’. We’ve also been awarded an ‘Outstanding’ rating for ‘use of resources’ by an NHS Improvement inspection.

Our facilities are some of the best in the country. We have been investing significant Capital year on year in our estate. We have recently completed a £30m expansion of our adult and neonatal critical care facilities at Chelsea and Westminster and are planning an ambitious £60m development of an Ambulatory Diagnostics Centre at West Middlesex.

Application details

Appointments, scheduling and capacity management

Please see attached job description and person specification to this advert for further details.

This advert closes on Thursday 9 Oct 2025