SaaS Software Support Engineer UI/JavaScript

Principle HR; Greater London; Hybrid; GBP 41,000; Part time

Job summary

A leading global tech company seeks a Support Engineer to enhance their Engineering support team. The role includes troubleshooting for major clients and requires UI development skills, particularly in JavaScript, within a hybrid work model. Join a collaborative environment where tech innovation is at the forefront.

Qualifications

• Solid background in support for high-end clients.
• Experience with UI development and scripting (JavaScript).
• Knowledge of SQL and tech tools like CSS, Angular, Ajax, or React.

Responsibilities

• Liaise with technical counterparts in major client companies.
• Troubleshoot technical issues and find workarounds.
• Work as part of a collaborative, global tech team.

Skills

Troubleshooting

UI Development

JavaScript

SQL

CSS

Angular

Ajax

React

Job description

Interested in working with a global tech company who is continually voted as the best place to work. This market leader – whose innovative SaaS product is used by Fortune 500 companies around the world and major multinational companies, is strengthening their Engineering support team.

The Role

• This Support Engineering role will require you to liaise with technical counterparts in major client companies across EMEA & APAC and support the integration of the SaaS – this will require you to have exposure to UI development and be a keen JavaScripter.
• You will troubleshoot technical issues, and find a workaround
• You will work as part of a highly technical, collaborative, and friendly global tech team

The Offer

• This role offers an annual salary of £41,000 based on relevant experience.
• It’s a hybrid work model - 2 days a week onsite in Staines, Surrey in state-of-the-art offices
• The role will commence initially as a contract (12 months) - PAYE - within IR35 with a strong possibility of conversion.
• This is a chance to work with a global brand name whose tech is changing how companies operate.

Your Profile

To be successful in this role you need to have

• A solid background in support – ability to troubleshoot, find workarounds, and support high-end, high-value clients
• Good exposure to UI development with scripting skills – JavaScript
• Tech tools & skills such as CSS, Angular, Ajax, or React would be very useful
• SQL skills are also needed

This is a high-priority hire, so interviews will be happening in the coming week – Apply today with your CV or LinkedIn profile for immediate consideration.

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