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Join a leading company in public services as a SaaS Delivery Manager, overseeing our Housing platforms in Manchester. The role focuses on ensuring platform health, managing SaaS products, and collaborating with stakeholders, offering excellent benefits and a commitment to diversity and inclusion.
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Client: NEC Software Solutions
Location: Manchester, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 8ed9821a06de
Job Views: 4
Posted: 29.06.2025
Expiry Date: 13.08.2025
Come join us and make a difference in the world! Discover more at www.necsws.com
NO AGENCIES PLEASE
*** Please note - Hybrid or remote subject to location ***
We are seeking a Delivery Manager for our Housing SaaS Platforms, responsible for platform availability including NEC Mobile, NEC Scheduler, NEC Repairs, and NEC Engage.
The role involves Monitoring, Planned Maintenance, Service Meetings, and Support, ideally with experience in Housing Management Software or similar Public Sector SaaS Platforms.
Ensure monitoring and alerting across platforms like Postgres, Networks, Patroni, and Servers.
Manage patching, upgrades, hardware changes, and optimize database performance.
Act as the point of contact between housing and CST, coordinate resources, establish support plans, and ensure 24/7 coverage.
Lead regular meetings with stakeholders, document actions, and report outcomes, including capacity planning and infrastructure upgrades.
We offer excellent benefits, including a pension scheme, private medical cover, holiday entitlement, life assurance, and flexible benefits.
Candidates must demonstrate right to work in the UK; vetting and checks will apply.
NEC Software Solutions is an equal opportunities employer committed to inclusion and accessibility. Please inform us of any adjustments needed during recruitment.
Part of NEC Corporation, our software supports emergency services, healthcare, transportation, and more, making a tangible difference worldwide.
Join us to push technological boundaries and support vital public services. We look forward to your application!