Rydges Newcastle - Night Manager

Event hospitality & entertainment Limited; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is on the lookout for a dedicated Night Manager to join their Front Office team. This role is crucial for overseeing overnight operations, ensuring financial transactions are accurate, and delivering exceptional guest experiences. The ideal candidate will possess strong communication and analytical skills, along with experience in property management systems. With opportunities for career growth and a supportive work environment, this position offers a unique chance to contribute to a leading hospitality organization. If you thrive in dynamic settings and are passionate about guest service, this role is perfect for you.

Benefits

50% off stays at EVT hotels & resorts

$2 movie tickets at eVent Cinemas

Discounts at Moonlight, Gold Class, Candy Bar

Qualifications

• Experience with Opera or similar PMS systems.
• Strong financial and analytical skills required.

Responsibilities

• Conduct audits of daily revenue postings and adjust for accuracy.
• Maintain safety and security of the property during night shifts.

Skills

Opera PMS

Communication Skills

Interpersonal Skills

Time Management

Problem-Solving

Financial Skills

Computer Literacy

Security Procedures Knowledge

Tools

Opera

Job description

Wharf Rd & Merewether St, Newcastle NSW 2300, Australia

About the business

Rydges Newcastle offers 175 well-appointed suites located in the Honeysuckle precinct on Newcastle Harbour. Situated near the beach and major attractions, this all-suite hotel is ideal for couples, families, small groups, and business travelers seeking quality accommodation.

About the role

We are seeking an energetic Night Manager to join our Front Office team. Reporting to the Front Office Manager, the Night Manager oversees overnight operations, including auditing and reconciling daily financial transactions, ensuring accounts are accurate and compliant with policies. The role also involves assisting with room service, concierge services, and delivering exceptional guest experiences.

The position requires working night shifts from 11 pm to 7 am on a rotating roster.

Key Responsibilities

• Conduct thorough audits of daily revenue postings and make necessary adjustments for accuracy.
• Support the Front Office team and other departments as needed.
• Ensure reservation details for in-house guests are correctly recorded, including room rates, stay dates, and authorization to charge.
• Prepare paperwork for departures, including credit card and company charges, for the accounts department.
• Maintain the safety and security of the property and ensure smooth overnight operations.
• Prepare and distribute relevant reports; maintain weekly and monthly hotel statistics.
• Process management accounts as required.

Skills and Experience

• Previous experience with Opera or similar PMS systems.
• Excellent communication, interpersonal, and time management skills.
• A friendly, outgoing personality.
• High grooming and presentation standards.
• Proactive with strong problem-solving abilities.
• Strong financial and analytical skills with high computer literacy.
• Knowledge of security and emergency procedures, with the ability to assist in managing these if necessary.
• Experience working within EVT, Australia's largest experience company, across brands like eVent Cinemas, Thredbo Resort, Rydges, Atura Hotels, and QT Hotels.
• Opportunities for career growth across 80+ hotels in Australia and New Zealand.
• Benefits include 50% off stays at EVT hotels & resorts, $2 movie tickets at eVent Cinemas, and discounts at Moonlight, Gold Class, Candy Bar, and more.