Runner

Hareoldredding; United Kingdom; Sur place; GBP 15 000 - 18 000; Plein temps

Avantages offerts par ce poste

National Living Wage + TRONC

Referral Bonus up to £1,500

Food discount 50% at Heartwood Inns/Br

EarlyPay

Maternity & Paternity leave

Birthday gift

Long Service Recognition

Cycle to Work

Reward Gateway discounts

Résumé du poste

Heartwood Collection is hiring a Runner to join our team across our cosy pubs and brasseries. You will contribute to a warm, welcoming environment and ensure guests feel at home across our venues.

We offer training through Stepping Stones, access to Employee Assistance, and various rewards including referral bonuses and high street discounts. The role is paid at National Living Wage plus TRONC, with opportunities to grow as we expand.

Qualifications

• You’re a people person who makes guests feel special.
• You’re flexible, reliable and eager to learn hospitality.
• Strong service mindset and friendly, can-do attitude.

Responsabilités

• Provide warm, attentive service to guests in a busy pub/brasserie environment.
• Contribute to a positive guest experience and teamwork across the venue.

Connaissances

People skills

Interpersonal skills

Flexible

Reliable

Customer service

Description du poste

At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Runner.

We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.

What we offer:

• Pay is based on National Living Wage + TRONC*
• Bespoke training and development through our Stepping Stones programme
• Access to the Employee Assistance Program with Hospitality Action
• Instant pay access through EarlyPay
• Enhanced Maternity & Paternity leave
• Up to £1,500 Referral Bonus
• 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
• A birthday gift and Long Service Recognition
• Discounts on hundreds of retailers and experiences via Reward Gateway
• Cycle to Work Scheme

About You:

• You’re a people person with great interpersonal skills and love making guests feel special
• You’re flexible, reliable, and passionate about delivering excellent service
• Eagerness to learn and understand hospitality

Heartwood Collection is a multi-award-winning hospitality group:

• Sunday Times Best Places to Work winner 2024
• Double winner at the Publican Awards 2024
• Best Pub Brand/ Concept at the Publican Awards 2025

At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate.

Join us and be part of a community that’s warm, genuine, and full of life.

*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average.

Please note, we cannot take applications from overseas or that require sponsorship

For Heartwood Collection's privacy notice click here . For Harri’s privacy notice click here