Runner

The Ned; Slough; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Complimentary meals

Learning & development programmes

Exclusive rates for stay and dining

Wellbeing benefits

Birthday leave

Volunteer day

Job summary

The Ned is seeking a proactive Runner to support 10 restaurants with seamless dining experiences for members and guests. You will deliver food and drinks, keep floor stocks replenished, and help maintain a clean, professional environment to uphold The Ned’s high service standards.

No previous experience is required; a can-do attitude and willingness to learn are all you need to succeed and grow within our hospitality team.

Qualifications

• No experience required for this role.

Responsibilities

• Keep floor stocks stocked with glassware, equipment and silverware to help teams deliver great guest experiences.
• Deliver food and drinks to tables, announcing items to the correct guest.
• Work at pace in a busy operation to ensure smooth, uninterrupted service for our guests and customers.
• Help the floor teams maintain a clean and tidy restaurant, presenting a slick, professional image.

Job description

As a Runner, you will ensure seamless and exceptional dining experiences for members, guests, and customers across 10 restaurants. You will achieve this by efficiently delivering food and drinks, maintaining stock levels for waiting teams, and contributing to a clean, professional environment, all while upholding The Ned's high standards of service.

Our members, guests, and customers expect the best food and drinks in any of our 10 restaurants. Our team of runners deliver food and drinks to the tables and keep our waiting teams stocked with everything they need to create an exceptional experience and maintain seamless service.

Do you want to join one of the best places to work in hospitality?

What's the role?

Runner

About The Ned:

The Ned and Ned's Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.

The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned's Club - a private members' space, gym and rooftop - alongside a public spa, a whole floor of event spaces, ten restaurants and bars and 250 hotel bedrooms.

As part of our restaurant operations team, you will:

• Keep our floor teams stocked with glassware, equipment, silverware etc, allowing them to deliver amazing guest experiences every time
• Deliver food and drinks to customers, announcing items as you deliver them to the correct guest
• Work at pace as part of our busy operation, making sure everything is where it is needed, when it is needed so that we can deliver smooth and uninterrupted service to our guests and customers
• Help the floor teams to maintain a clean and tidy restaurant, always presenting the slick and professional image our customers expect

No experience is necessary for this role, so a can-do attitude and a willingness to learn is all you need

Even when not directly serving customers, you will often be visible in and around service areas, so a high standard of personal presentation and a welcoming vibe is essential for all roles at The Ned

Whilst not the main point of contact, guests will often ask you for additional items or ask questions so an ability to communicate in a friendly manner is essential

Ideally this will be a stepping stone into a waiter role, so a desire to learn and progress is always welcome, but not essential

At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.

Estimated yearly pay of £30,370 - £14.60 per hour including service

• Complimentary meals in our friendly team restaurant, Neddy's including monthly payday breakfast
• Exciting learning and development programmes to help progress your career
• Exclusive rates at The Ned for staying and eating for you, your family and friends
• Wellbeing and health benefits, including Reward Gateway and Stream, with access to gym, shopping, and cinema discounts
• Your birthday off after a year of service and more holiday after five years
• Paid volunteer day